What should I do if my mobile phone number is stolen?

If the mobile phone number has been stolen by others, if the mobile phone is lost, you can use another mobile phone to call the operator of the lost mobile phone, and then contact the manual customer service to explain the situation, or report the loss, or temporarily suspend the service. All are possible.

If you just suspect that your mobile phone number has been stolen, you can call your mobile phone operator for consultation, or you can directly bring your valid ID to a nearby business office to check the bill. If it is really stolen, you can re- Get a mobile phone card.

A stolen phone number can be identified early through the following phenomena in the operation of a legitimate mobile phone:

1. The sensitivity suddenly increases. When the mobile phone is running, you should pay attention to whether there is anyone within 10 meters using a code detection machine to measure the code. If in normal use, the signal is only about 80%, and suddenly reaches the strongest level, you should stop using it at this time, because your mobile phone is likely to be targeted by the code detection machine, and the internal code can easily be entered into the computer library of the code detection machine. His account was stolen;

2. Telephone bills surged in the short term. From the printed phone bill list, we found that there were many calls that were not made by the phone owner, especially long-distance calls;

3. There was no shutdown tone. Half an hour after the phone is turned off, if you call the phone using an ordinary phone, you will not hear the shutdown tone.

Article 41 of the "Telecommunications Regulations of the People's Republic of China" Telecommunications business operators shall not engage in the following conduct during telecommunications business operations:

(1) To Restricting telecommunications users in any way from choosing telecommunications services provided by other telecommunications business operators in accordance with the law;

(2) Unreasonable cross-subsidization of different businesses operated by them;

(3) For the purpose of squeezing out competitors, providing telecommunications business or services at a lower cost and engaging in unfair competition.

Article 42 The information industry administrative department of the State Council or the telecommunications management agencies of provinces, autonomous regions, and municipalities directly under the Central Government shall, in accordance with their powers, supervise and inspect the telecommunications service quality and business activities of telecommunications business operators, and announce the supervision to the public Spot check results.

Article 43 Telecommunications business operators must fulfill corresponding telecommunications universal service obligations in accordance with relevant national regulations.

The information industry department of the State Council may determine the specific obligations of telecommunications business operators to undertake universal telecommunications services through designation or bidding.

The Measures for the Administration of Cost Compensation for Telecommunications Universal Services shall be formulated by the information industry department of the State Council in conjunction with the finance department and price department of the State Council, and shall be promulgated and implemented after approval by the State Council.