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Is there a charge for switching primary and secondary numbers by SMS?
One card with double numbers is a brand-new service launched by our company. It stores two different mobile phone numbers in Zhejiang Province in a SIM card at the same time, and switches with each other through call forwarding. At present, our company provides "one card and two cities in the same city" and "one card and two different places" in the province.
Note: Mobile phone securities business needs the support of a specific SIM card, which is different from a SIM card with one card and two numbers. Can not be used at the same time, and other services that need special SIM card support can not be used. There are no special provisions for other services, and both the primary and secondary numbers of a card with double numbers can be opened.
First, tariff standards
1, the main number of "one card with double numbers" can be various package charges of GSM.
2. The sub-number can only be in the form of monthly fee+global tariff standard, and no package can be superimposed. At present, you can enjoy special discounts when handling the sub-number.
The local number is 6 yuan/month, and the remote number in the province is 10 yuan/month, and all China mobile phones are answered free of charge locally; Call charges are charged according to the current GSM standard. (Note: Subnumbers cannot be used for any other form of discount)
3. The basic call transfer fee between the primary and secondary numbers is free. If there is a long-distance charge, you still need to charge normally.
4. The auxiliary number is presented with caller ID or power-off hidden function (Hangzhou, Zhoushan, Qu, Ning, Jia, Li, Jin, Hu and Shao are presented with caller ID and power-off hidden function; Taizhou number only presents caller ID function).
5. You can use the virtual network to make a phone call or hide after turning it off and hiding.
Second, the treatment method
1. One card with two numbers in the same place can be handled in the mobile business hall where the number is located;
2. One card with double numbers in different places in the province shall be handled in the main business hall. You can pick up/change the card on the spot after handling it.
3. If the customer has the old number, he can change the package anywhere in the main number and the auxiliary number. If the old number is a global charter package, and you want to use this number as the secondary number of one card and two, you need to buy a new number. If you have an ordinary GSM or an ordinary GSM package, you can change the package at any primary or secondary number.
Even if the customer doesn't have a number, he can go directly to the relevant business hall to handle the business of one card and two numbers.
5. You need to cancel the relationship between one card and two numbers before changing the main number for the package, and then restore one card and two numbers after changing the package.
Third, the effective time
The main server and proxy server are new to the network.
be effective immediately
Master the new and vice the old.
The main number takes effect immediately; The number of the next month will take effect, and the number will be charged according to the original method.
Master the old and act as an agent for the new.
The effective time of the main number takes effect immediately, and the charging standard of the month is subject to the local conditions; The auxiliary number takes effect immediately.
The principal and deputy are old customers.
The effective time of the main number is by location; The number of the next month will take effect, and the number will be charged according to the original method.
1, the bill shows
You can choose two numbers to charge to an account separately or charge to an account separately [in principle, it is required that two different numbers of one card be combined]. In the bills and invoices provided to customers who choose the account cancellation method, the telephone charges of the primary number and the secondary number are combined without classification, that is, the respective telephone charges of the primary number and the secondary number are displayed uniformly. However, when the customer inquires about the detailed list of telephone charges, the number can still be listed separately.
Note: In Hangzhou, customers apply for one card with two numbers in different places (locally). If the main number is paid by payment card, the sub-number will no longer provide a combined account.
Step 2 stop charging
One card and two numbers are in the same place:
Zhoushan, Shaoxing, Hangzhou, Huzhou, Quzhou and Jiaxing: If one of the accounts is closed when the same account is deducted, the joint account will be closed; If you deduct money from different accounts, the arrears accounts will be stopped separately.
Taizhou, Wenzhou and Ningbo: the main account is closed and the sub-account is closed; If the secondary account is closed, the main account will not be closed jointly.
Lishui: the main account is closed, and the auxiliary account is jointly closed; If the secondary account is closed, the primary account will also be closed.
Jinhua: There is no combined shutdown for local No.1 truck and No.2 truck.
One card, two different places
The account should be issued on the main number. If account No.1 is shut down, it will be shut down jointly. If the major number stops, the minor number will also stop. If only the minor number stops, the major number will not stop jointly. From the next month of accounting and business downtime, the main number will be charged a monthly downtime fee according to the original GSM package; 2 yuan/month will be charged for the monthly fee of one card and two in different places from the next month when the auxiliary number is shut down, and 4 yuan/month will be charged from the next month when the card and two are shut down in different places.
3. Cancel a card with an even number.
How to deal with the sub-account: If customers want to cancel the service of one card and two numbers in different places, they only need to go to the local mobile company and must change the payment method of the sub-account to a payment card account. The original STK card can still be used after the secondary number is cancelled.
Sixth, cancel the account.
When one of the two numbers, the primary number and the secondary number, is cancelled, it will be regarded as the automatic cancellation of one-card multi-number service, and the other number can be kept to restore the normal tariff standard.
Cancellation of secondary number: When the customer cancels the dual-number card, the secondary number will be cancelled, and the secondary number can be directly cancelled in the business hall where the primary number or secondary number belongs.
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