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What should I do if the WeChat prompt tone is too small?

If you use a vivo phone, you can refer to the following methods:

1, please turn the media volume to the maximum?

Please check whether the media volume is turned to the maximum, go to Settings-Sound and Vibration, turn up the media volume and try to play the sound.

2. Confirm whether the Bluetooth device is connected.

If the mobile phone is connected with a Bluetooth device, it can play sounds through Bluetooth devices, such as Bluetooth headsets and car Bluetooth. You can go to Settings-Other Networks and Connections and turn off the Bluetooth function to view.

3. Turn off the function of using the handset to play voice (for WeChat).

Go to WeChat-Me-Settings-Chat, and turn off the switch of "Play voice with handset".

4. Check whether the network signal is good.

If the network signal at the current location is poor, it may cause intermittent, low voice and noise. It is recommended to connect to a stable network and try again.

5. Check other usage scenarios and compare the tests.

Try calling or using the voice function of other applications to check whether the sound is normal. If only one application has a low voice, it may be the application itself. If the sound is abnormal in all scenes, please restart the phone or go to Settings-System Upgrade, and use View after upgrading the system to the latest version.

Restart the phone:

1, press and hold the phone power button to pop up the "restart" option to turn it off;

2. Slide down the top of the mobile phone screen twice to bring up the shortcut bar details page/slide up the bottom of the screen to enter the control center, and click the "shutdown/restart" switch;

3. forcibly restart the phone; (Mobile phone crashes or the card is recommended immediately)

① ① models of funtouch OS 3.2 and subsequent systems: press and hold the "power button" and "volume down button" at the same time 10 second or more;

② Press and hold the top round key 10 second or more to forcibly restart the mobile phone (NEX 3/NEX 3S is applicable);

③ System model before ③Funtouch OS 3.2: Press and hold the "power button" for more than 12 seconds.

6, service center testing

If the above methods fail to solve your problem, and the sound is abnormal in all scenarios, please back up your mobile phone data in advance, and bring your mobile phone and purchase certificate to vivo customer service center for testing. Address of customer service center: Go to vivo official website /vivo Mall APP-My-Service outlets/After-sales outlets-select provinces and cities to inquire about the address of customer service center. It is suggested to call the customer service center in advance to confirm the relevant matters and understand the arrival of working hours so as not to delay precious time.