Can Taobao's account be cancelled?

Taobao's account can be cancelled. The following is the specific operation method:

1. Log in to Alipay Service Hall and click Self-help-Cancel Account.

2. When the system detects that the account conforms to the safe service environment, it will enter the agreement page, prompting the assets and rights to be abandoned after cancellation.

3. After the information is submitted, if it meets the cancellation conditions, enter the page of confirming the waiver of rights and interests (including personal information, transaction records and fast payment) and click Next.

4. Confirm the account cancellation, fill in the relevant information to complete the verification, click OK to cancel the account, and the front desk will submit the account cancellation application for real-time review. The audit results will be notified to the account email first, and if the account has no email, it will be notified by SMS.

5. Click OK to cancel, and the system will automatically check the cancellation information of the secondary account. ? The secondary information of the system was verified correctly, and the submission of the page was successfully cancelled.

Extended data

Account cancellation conditions:

1. The account has a balance (including the balance of Jifenbao) and cannot be cancelled.

2. The balance treasure account of the account has an amount and cannot be cancelled.

3. There are ongoing transactions in the transaction record, so it is impossible to close the account (for example, it is not allowed to close the account within 1 day after the successful cash withdrawal/card transfer transaction). ?

4. The account has been withheld (such as general withholding, CAE withholding, airline credit payment, etc.). ) and cannot be cancelled.

5. The account was opened with ant flower buds and cannot be cancelled.

6. If it does not meet other Alipay service agreements and Alipay account cancellation agreements, or has special agreed conditions with Alipay and users, it cannot be cancelled.

7. There are ongoing businesses in the account (such as password application and mobile phone modification). ), so it is impossible to close the account.

8. The account is uncontroversial (e.g. no transaction dispute, no account function restriction, etc.). ).

9. Merchants who have signed a contract with Alipay (such as platform vendors) cannot cancel their Alipay accounts during the contract period.

10. Baodian user has opened an account and has a balance in Baodian. Cannot cancel.

Alipay official website-Account Cancellation Operation Process