How long does it take to get a call after paying the electricity bill?

After the electricity bill is in arrears and the bill is paid, we will usually call you within 24 hours.

In principle, power will be delivered within three days after payment of the overdue power outage, but the call will usually come within 24 hours. According to Article 69 of Chapter 5 "Power Supply Quality and Safety of Electricity Supply and Consumption" in the "Power Supply Business Rules": After the causes of power outages or power restrictions are eliminated, power supply enterprises should restore power supply within three days. If power supply cannot be restored within three days, the power supply company shall explain the reasons to users.

Article 652 of the "Civil Code" stipulates: "When the power supplier needs to interrupt the power supply due to planned maintenance of power supply facilities, temporary maintenance, power restrictions in accordance with the law, or illegal use of electricity by power users, etc., The electricity user shall be notified in advance in accordance with relevant national regulations. If the power supply is interrupted without prior notification, the electricity user shall be liable for damages. ”

How to check the electricity bill details:

Operating environment: OPPOReno7, ColorOS12.1, Alipay 10.2.90, etc.

1. On the Alipay homepage, click "Life Payment". If you do not find Living Payment on the home page, first open the "More" option, and then click "Living Payment".

2. Enter the living payment interface and open the "Electricity Bill" option. If you have not added an electricity bill account number before, you need to add it first before you can view it.

3. On the bill payment interface, slide down to find the daily electricity consumption, and click the "Enter" button on the right side of the daily electricity consumption.

4. In the real-time battery interface, there are three options: last 7 days, this month, and last 40 days. Select the time period to be queried according to your needs. Take the last 7 days as an example, select "Last 7 Days" and click the "Query" button to view the daily electricity consumption details of the last 7 days.