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How to eliminate short message voice prompt?

Dear Samsung users, hello:

According to the situation you described, I suggest you:

1. Turn off the driving mode of the mobile phone to see if it returns to normal: Settings-Language and Input-Driving Mode-Close the slider at the upper right.

2. If the problem persists, please try to uninstall the recently installed third-party software.

3. still not working. Please back up your phone data and restore the factory settings.

If the problem of restoring factory settings still exists, it is recommended to send the mobile phone to the nearest Samsung service center for testing and further processing.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you need help, please visit support.samsung.com.cn, and official website will provide you with multi-channel service support!