What are the ways to order Olympic tickets?

Ticket Purchase Instructions

1. The following terms apply to all ticket buyers or ticket holders who purchase tickets for the Beijing Olympic Games, and are applicable to all sales stages and in various ways by the Beijing Olympic Organizing Committee All tickets sold are valid.

2. Instructions for filling out the Beijing 2008 Olympic Games ticket reservation form, payment instructions for each sales stage, and any policies, regulations, spectators' code of conduct, etc. announced in the future regarding Beijing Olympic Games ticketing are all for this ticket purchase. An effective part of the instructions.

3. Tickets for the Beijing Olympic Games include tickets for the opening and closing ceremonies and sports competitions. Everyone except those registered for the Olympic Games must purchase tickets to enter. Tickets are on sale to the entire domestic public, and group purchases are not accepted.

4. Ticket buyers who book tickets through the Beijing Olympics official ticketing website must accept all the terms listed on the website before submitting a reservation order.

5. The Beijing Olympic Organizing Committee reserves the right to reject any ticket reservation for any reason, including rejecting incomplete or incorrectly filled in orders, or other failure to meet all or part of the terms of these ticket purchase instructions or Conditions of pre-order. The Beijing Olympic Organizing Committee has the right to reject reservations submitted by illegal resellers at its sole discretion, or by people seeking to circumvent the rule that each person can only submit one ticket reservation.

6. Tickets pre-sold in the first and second sales stages will be delivered to the Bank of China ticket sales outlets designated by the ticket buyers. Ticket buyers can directly go to the Bank of China ticket sales outlets in Beijing with Ticket purchase voucher, confirmation letter and valid ID issued by the Olympic Organizing Committee are required to collect tickets.

7. After receiving the tickets, the ticket purchaser is responsible for protecting all tickets. BOCOG will not provide compensation for lost, stolen, forgotten, damaged or destroyed tickets. Any form of damage to tickets may result in the ticket holder not being allowed to enter the venue to watch the games, and the Beijing Olympic Organizing Committee will not be responsible for this.

8. In view of the importance of the opening and closing ceremonies of the Olympic Games, all members of the public who have successfully booked tickets for the opening and closing ceremonies will be required to submit their own photos (the photo submission method and time will be announced separately), and only I am admitted with a ticket. Anyone who fails to submit his or her photo as required will be deemed to have automatically given up the purchased ticket, and the ticket purchaser may receive a refund. The transfer of tickets for the opening and closing ceremonies by the ticket purchaser must be approved in writing by the Beijing Olympic Organizing Committee and handled in accordance with the procedures (the transfer procedures for the opening and closing ceremony tickets will be announced separately). Any transfer of tickets without following the procedures stipulated by the BOCOG will result in the ticket holder being denied admission, for which the BOCOG will not be responsible.

9. When ticket holders enter specific venue areas or inside the venue, they must abide by the spectator rules stipulated by the Beijing Olympic Organizing Committee and the "Spectator Instructions" printed on the back of the ticket.

Children 10 and 2 years old and under can enter for free, but they must share a seat with their guardian***.

11. If a certain event is canceled for any reason, ticket holders can apply for a refund after the Olympics. Ticket buyers applying for a refund must mail the tickets for the canceled event together with a signed refund application form to the Beijing Olympic Organizing Committee, with the mailing date no later than December 31, 2008, subject to the postmark. BOCOG will not pay any interest on refunds. The Beijing Olympic Organizing Committee will not accept refund applications from ticket holders who have given up watching or are unable to watch the event due to personal reasons.

12. Ticket holders bear all risks and dangers that may occur in each session they attend. Ticket holders recognize that there are inherent risks both while traveling to and at venues, including outdoor and indoor venues, such as changes in weather conditions, the distance between transport stops and parking lots and venues , surface or underground conditions, collision with athletes, volunteers, organizing committee staff or other spectators, the ticket holder expressly assumes all such risks or dangers. The ticket holder also assumes all risks of being unable to attend an athlete due to postponement or cancellation of an event. The ticket holder also assumes all risk of loss of property within the venue.

13. The ticket holder agrees that the ticket holder cannot use the ticket for any political, advertising or promotion activities.

Ticket holders are not allowed to solicit donations or distribute promotional materials, flyers or promotional merchandise in any venue, or bring or wear any items or clothing for political, advertising and promotional purposes into the venue. Any religious or racial promotion or demonstration is prohibited within the venue. Anyone violating the above rules will be asked to leave the venue and will not receive a refund.

14. The ticket holder agrees to the International Olympic Committee, Beijing Olympic Organizing Committee and its authorized third parties to use the ticket holder’s photos, videos, audio recordings or other images or similar information without giving any compensate. The ticket holder agrees that the images, sounds and images of the Beijing 2008 Olympic Games and Paralympic Games obtained by the ticket holder using cameras, video cameras, video recorders and/or other photographic, audio and video equipment or other methods may not be used under any circumstances. Any communication channel to achieve any commercial purpose.

15. Ticket holders are not allowed to bring weapons, ammunition, dangerous goods, explosives, chemical or flammable devices into the venue, and the above items are not allowed to be stored in any venue. Ticket holders found to be carrying prohibited items or improperly using restricted items will be asked to leave the venue and will not receive a refund. Any ticket holder found to be carrying illegal items will be investigated. Ticket holders must agree to inspections for prohibited or restricted items, as well as any other security inspections conducted by BOCOG. Any ticket holder who refuses to be inspected or refuses to comply with the BOCOG rules and safety instructions will be denied entry or asked to leave the venue. In all cases, the ticket holder and the relevant ticket purchaser will not be eligible for a refund. BOCOG reserves the right to not allow entry to any ticket holder who will not comply with these terms and other relevant regulations, or who BOCOG deems to be interfering with the event, disturbing other spectators in the venue from enjoying the event, or affecting the comfort or safety of others. Right of expulsion from the venue without refund.

16. Certain specific areas of Olympic venues, such as media or athlete areas, are not open to the public.

17. Each ticket holder can only enter the venue area once with one ticket. If the ticket holder leaves the venue area for any reason, he will not be allowed to re-enter with the same ticket.

18. Ticket buyers and ticket holders should abide by all the contents of these ticket purchase instructions. BOCOG does not assume any obligation or responsibility for any violation of the obligations of ticket purchasers and ticket holders.

19. The ticket purchaser understands and confirms that once the ticket purchaser becomes a ticket holder, he will abide by all relevant regulations regarding the use of tickets and watching games that are formulated or approved by the International Olympic Committee and the Beijing Olympic Organizing Committee at that time. Regulation.

20. The ticket purchaser agrees that despite the ticket purchase policy and related regulations and terms, the Beijing Olympic Organizing Committee still has the right to make decisions based on the progress of the organization and preparations for the Beijing 2008 Olympic Games and the International Olympic Committee. The relevant regulations of the Beijing 2008 Olympic Games, adjustments to the competition schedule, ticket prices, and other specific regulations related to the Olympic Games, do not assume the obligation to directly notify ticket buyers or provide feedback to ticket buyers in any form.

21. If the ticket purchaser has signed the ticket reservation form, or submitted the reservation form through the Beijing Olympics official ticketing website, it means that the ticket purchaser has read these ticket purchase instructions and filled in the ticket reservation form. All contents of the description and payment instructions, understand and accept the ticket purchase method, payment method and distribution method of Beijing 2008 Olympic Games tickets, and are willing to accept and abide by all relevant regulations, otherwise the ticket purchaser will be deemed to have not accepted the above relevant terms. .

Second phase sales policy for the Beijing 2008 Olympic Games sports competition tickets to the domestic public

In order to facilitate the public purchase of tickets, the second phase of the Beijing Olympic Games ticket sales to the domestic public starts from "First come, first served, while supplies last" is adjusted to "open subscription, lottery confirmation". The specific arrangements are now announced as follows:

1. Starting and ending time for ticket purchase

The second phase of sales will start again on December 10, 2007. The public can submit ticket reservations from December 10 to December 30. During this period, reservations can be submitted in no particular order. The deadline for order submission is 17:00 pm on December 30.

2. Ticket purchase channels

The public can submit ticket reservation applications through the following two channels: Beijing Olympics official ticketing website 1,000 Bank of China ticket sales outlets designated by the Beijing Olympic Organizing Committee

For those who already have a ticketing account number and choose to submit a ticket reservation at Bank of China, please fill in your ticketing account number correctly so that the staff can speed up the process.

The Beijing Olympic Organizing Committee Ticketing Call Center is responsible for providing information consultation services during the second stage of ticket sales and does not accept ticket reservations.

3. Ticket purchaser qualifications

Tickets for Olympic sports events at this stage are only available to domestic public individuals, and group orders are not accepted. The specific ticket purchaser qualifications are consistent with the requirements for the first stage of ticket sales, that is: any natural person who has a residence within the territory of the People's Republic of China (excluding the Hong Kong Special Administrative Region, the Macao Special Administrative Region and Taiwan Province) and has designated valid documents , are all eligible to purchase tickets. Children aged 2 and under can enter for free, but must share a seat with their guardian***. Valid documents include:

Citizens of the People's Republic of China must hold one of the following valid documents: Resident ID card of the People's Republic of China Passport of the People's Republic of China The People's Liberation Army of the People's Republic of China Military Officer Certificate Chinese People's Liberation Army Civilian Cadre Certificate Chinese People's Liberation Army Soldier Certificate Chinese People's Liberation Army Retired Cadre Honor Certificate Chinese People's Liberation Army Retirement Certificate Chinese People's Liberation Army Civilian Retirement Certificate Chinese People's Armed Police Force Police Officer Certificate Chinese People's Armed Police Force Civilian Cadre Certificate Chinese People's Armed Police Military Soldier Certificate Chinese People's Armed Police Force Retirement Certificate Chinese People's Armed Police Force Civilian Cadre Retirement Certificate

Residents of China's Hong Kong Special Administrative Region and Macao Special Administrative Region must hold a passport or a Mainland Travel Permit for Hong Kong and Macao residents, and hold this certificate valid endorsement.

Residents of Taiwan Province of China are required to hold a valid identity document or Taiwan Resident Mainland Travel Permit, and hold a valid endorsement of the document.

Foreign citizens must hold a valid passport issued by the government of the country of nationality and a valid visa issued by the People's Republic of China with a validity period of at least 6 months.

IV. Types and quantities of ticket sales in the second phase

It is expected that 1.8 million tickets for Olympic sports competitions will be sold in the second phase. In view of the fact that the number and location of barrier-free seats in some venues have not yet been determined, the sale of barrier-free seat tickets for Olympic sports competitions will be postponed until the third phase of ticket sales in 2008. Specific sales methods will be announced separately.

5. Ticket Subscription Policy

1. Each person can only submit 1 ticket reservation with his or her valid ID. Multiple submissions will be invalid.

2. Each reservation order can purchase up to 2 Olympic sports competitions, and a maximum of 4 tickets for each competition.

3. Submission of pre-orders is in no particular order. Applicants have an equal chance of winning, and there are no alternative sessions.

4. Within the purchase limit, the public can choose tickets in the same price range for the same event. In addition, if you choose to accept automatic downgrade allocation, the lottery system will automatically search for lower-priced tickets if high-priced tickets cannot be satisfied to increase the ticket buyer's chance of winning.

5. In order to facilitate the provision of follow-up services to ticket buyers, the public must register the following personal information when applying for tickets: Name, gender, date of birth, nationality, certificate type, certificate number, correspondence address, postal code, contact number

Applicants must ensure the authenticity of the information provided, and some of the content will serve as important documents that the public must present when picking up tickets.

VI. Payment Policy

1. The public does not need to pay in advance when submitting ticket reservations, but they must register their Bank of China current savings passbook account number or their Visa credit card information.

2. After the lottery results are announced, the Beijing Olympic Organizing Committee will entrust Bank of China to implement batch deductions based on the payment information registered by the winners and the winning ticket information.

3. Any ticket purchaser whose payment is unsuccessful must go to any ticket sales outlet of Bank of China within the specified time and use a Visa credit card approved by Visa International, Bank of China current savings passbook or cash to pay the ticket. You can also call the Beijing Olympic Organizing Committee Ticketing Call Center and use a Visa credit card to pay for the ticket.

4. If the ticket price is not paid within the specified time, the winning ticket will be deemed to have been automatically given up.

7. Notification and inquiry methods of lottery results and deduction results

After the lottery is completed, the Beijing Olympic Organizing Committee will first send SMS messages to purchasers who have registered their mobile phone numbers. The ticket taker shall notify the draw result.

For ticket buyers who have not registered a mobile phone number but have an email address, we will notify the lottery results via email.

For ticket buyers who have neither registered a mobile phone number nor an email address, we will notify the lottery results by mail.

After the Bank of China batch deduction is completed, we will also notify the successful applicants of the deduction results through the same method as above.

At the same time, ticket applicants and lottery winners can also actively check their ticket purchase and payment status through the official ticketing website, Bank of China ticket sales outlets and ticketing call centers.

8. Seat Allocation

The allocation of specific seat numbers corresponding to tickets will begin in March 2008. In principle, tickets for the same event and the same price range purchased with the same ticket order will be allocated to adjacent locations as much as possible, but the possibility of being arranged in adjacent locations is not ruled out.

9. Ticket Collection

The tickets sold in the second phase are expected to be printed from June to July 2008, and will be selected according to the ticket purchaser's choice when booking the tickets. The ticket collection location will be delivered to various Bank of China ticket sales outlets, and the ticket purchaser will collect the tickets he ordered at the agreed Bank of China ticket sales outlet. Specific ticket collection policies will be announced before the delivery process begins.

10. Refunds and Ticket Changes

Once the tickets are confirmed, the Beijing Olympic Organizing Committee will not accept refunds or exchanges due to personal reasons of the ticket purchaser. If a game is canceled before kick-off and will not be played again, ticket buyers can apply for a refund within three months of the game with their intact tickets.

After receiving the tickets, the ticket purchaser should keep the tickets properly. The Beijing Olympic Organizing Committee is not responsible for lost tickets, including tickets for the opening and closing ceremonies.

11. Change of account information

After the lottery results are confirmed, the ticket purchaser can log in to the ticketing account and change his or her contact information, including: mailing address, postal code, contact number, electronic mail Email address and ticket collection location, etc.). The ticket purchaser can also send an email to ticketsupport@beijing2008.cn to request to modify the above information, or go to the Bank of China ticket sales outlet to obtain the ticket purchaser contact information correction application form. After completing and scanning the form as required, it can be sent by email. Send it to ticketsupport@beijing2008.cn, or fill it out and mail it to the exclusive supplier of ticketing services of the Beijing Olympic Organizing Committee, Box 98, Box 98, Beijing 100007, postal code 100007.

Other information besides the above information is personally identifiable information. If an error is filled in during the purchase process and it affects the confirmation of the ticket purchaser's true identity when picking up the ticket, the ticket purchaser must scan his or her personal identity document and send an email to ticketsupport@beijing2008.cn along with the change application to apply for a change. Ticket buyers can also go to Bank of China Olympic ticket sales outlets to obtain a personal information correction application form. After filling it out and scanning it as required, send it together with the scanned copy of your ID card to ticketsupport@beijing2008.cn by email to apply for changes. Ticket buyers can also mail the completed form and a copy of their ID card to the exclusive supplier of ticketing services of the Beijing Olympic Organizing Committee, Box 98, Box 98, Beijing 100007. Modifications can be made after verification.

If the ticket purchaser has successfully purchased tickets for the Olympic opening and closing ceremonies in the first stage of ticket sales, they will not be able to change any personally identifiable information.

12. Obtaining invoices

If domestic public who have successfully purchased tickets need invoices, they can take the purchased tickets to the local local tax bureau to apply for an invoice after receiving the tickets.

In addition to online booking, are there any other booking methods?

The fastest way to buy Olympic tickets is to order through this website. If you cannot order tickets through this website, you can choose to submit your order in person at the 1,000 Bank of China ticket sales outlets designated by the Beijing Olympic Organizing Committee. . Whether online or at a Bank of China branch, each person can only submit one ticket reservation.

When should I submit my ticket purchase request?

The second phase of ticket sales will begin accepting ticket reservation applications on December 10, 2007, and will end on December 30. Regardless of whether you submit your reservation application on the first day or the last day of this period, you have the same chance of obtaining tickets.

Should I wait until closer to the Olympics to buy my tickets?

You do have a chance to get tickets closer to the Olympics, but the closer you get to the Olympics, the lower your chances of getting tickets to the events you actually want to see or a good seat.

Do I need to pay the ticket price first when I apply to purchase tickets?

You do not need to pay for tickets when you submit your ticket order. After the ticket allocation or lottery process is completed, if your reservation is successful, the BOCOG will deduct the ticket price according to the payment method and information you submitted.

Can I cancel my ticket reservation after submitting it?

Once you submit a ticket reservation, you cannot change or cancel it. If the reservation is successful, you cannot apply for a refund due to errors in filling out the order. Therefore, please be sure to make a thorough ticket purchase plan in advance based on factors such as game schedule, venue location, price, etc., and carefully check whether all the information you fill in is correct before officially submitting the order.

If I submit more than one ticket reservation or book tickets for the same event multiple times on the same reservation, will my chances of getting tickets for that event increase?

Whether purchasing tickets online or by paper order, each person can only submit one ticket reservation, and the same event can only appear once on the same reservation form. Submitting multiple pre-orders or filling out the same event repeatedly will not help increase your winning rate.

How many tickets can I buy at most?

In order to allow more people to have the opportunity to watch the Olympic Games live, and to prevent black market transactions of tickets, the Beijing Olympic Organizing Committee has set a maximum number of tickets for each specific event. If you order tickets online, the ticket purchase limit for the specific event will be marked on the relevant page.

How are ticket prices divided?

According to the layout of the venue seats and the characteristics of the competition events, due to the distance from the competition venue and the different viewing angles, we divide the seats into different ticket areas, with letters such as A, B, C etc. the difference. The setting of the ticket area is different in different venues and different games. Please pay attention to the ticket price when applying for tickets.

How will I know if I have reserved tickets?

After the ticket allocation and lottery procedures are completed, the Beijing Olympic Organizing Committee will notify ticket buyers who have successfully booked through email, letter or mobile phone text message. After the ticket payment is successfully deducted, we will send a confirmation email to the successful ticket purchaser.

Are the seats for the tickets I applied for for the same event adjacent?

Tickets for the same reservation will be placed as close as possible during the seat allocation process, but the Beijing Olympic Organizing Committee cannot guarantee that the tickets you reserved will be adjacent.

How do I determine my seat location?

As many competition venues are currently under construction, we are unable to provide firm seat locations during the booking phase. During the process of booking tickets, the public can control the approximate location of future seats by selecting different fare areas.

Your final ticket will have your exact seat number printed on it.

Prior to this, the Beijing Olympic Organizing Committee will not separately notify ticket buyers of specific seat numbers. The customer service department of the Beijing Olympic Organizing Committee Ticketing Center also cannot grasp the seat information of every ticket purchaser.

When will I receive my tickets?

The public can collect tickets at least 30 days before the opening of the Olympic Games. To ensure safety, the tickets will not be mailed directly to the correspondence address you left, but will be collected by you in person at a "Beijing Olympic Organizing Committee-designated Bank of China ticket sales outlet" you selected when booking your tickets.

If my address, phone number and other contact information have changed, do I need to inform the BOCOG?

Yes. In order to ensure that you can receive important notices from us in a timely manner, if the above changes occur, please update your address and contact information through this website, or call the Olympic Ticketing Call Center to inquire about the change method.

Can I book accommodation at the same time as I book tickets?

No, the Beijing Olympic Organizing Committee does not provide package booking services for tickets and accommodation. You need to arrange your own transportation and accommodation necessary to watch the Olympic Games.

I don’t live in China, can I book tickets here?

No, please contact the Olympic Committee of the country or region where you live to inquire about purchasing tickets.

Can my wheelchair be pushed into the competition venue?

Yes. All competition venues of the Olympic Games will have barrier-free passages and other barrier-free service facilities to ensure that you can watch the games smoothly.