Civil Aviation Administration official refund notification SMS

Sichuan Airlines responded to the flight cancellation message. A number of netizens said that they received SMS cancellation messages from Sichuan Airlines flights, including flights in Changsha, Chengdu and Nanjing. @ Sichuan Airlines issued an apology to Weibo, saying that the company was investigating. During the daytime and May Day today, Sichuan Airlines flights are operating normally, and passengers can travel normally as planned. Sichuan Airlines decided to provide free return and change service for passengers affected by the temporary adjustment of some passengers' itinerary due to the cancellation of false SMS. However, the relevant response has not been recognized by the relevant passengers.

Obviously, this short message should be sent by criminals. As for his purpose, it is still unclear.

Flight cancellation means that the flight scheduled to carry out the flight mission has stopped flying, and at least one seat of the flight has been reserved. If the flight is cancelled, the airline will contact the ticket office and ask the ticket office to inform passengers whether they need to transfer to other flights on the same day or the next day, depending on the local weather and flight attendance.

If the passengers are informed in advance that their scheduled flights have been cancelled, the airline will handle the cancellation procedures for the passengers free of charge, but the passengers need to contact the counter as soon as possible to meet the passengers' change requirements as far as possible on the premise of having seats.

If the flight is delayed or cancelled due to maintenance, flight deployment, business, crew and other reasons, the airline will provide passengers with flight dynamic information and arrange catering or accommodation services.

If the flight is delayed or cancelled due to weather, emergencies, air traffic control, security check, passengers and other non-carrier reasons, the airport can provide passengers with flight dynamic information and help them arrange accommodation at their own expense.

The following is the general process of criminals using flights to cancel fraud:

Liar SMS informs the flight to cancel passenger contact? 400? Fake customer service scammers ask for the money transfer on the online banking card number password passenger card.

It is worth mentioning that airlines will not send them directly to passengers? Flight cancellation? Text messages. If you receive such short messages, you should contact the ticket office for verification, or directly call the official customer service to obtain accurate flight information.

Well, that's all I want to share in this issue.