Why didn't I apply for new business, but I was overcharged by Unicom for several months in 20 yuan? Cancel several times without success, how to cancel?

1. Without your consent, our company will not customize value-added services for you without reason. The general reasons for this situation are as follows:

1 The mobile phone terminal manufacturer you are using has built-in menus on your mobile phone in violation of regulations;

2. Some manufacturers of value-added services send induced short messages or can't explain the charges clearly, misleading you to use them;

Because of your wrong operation, you customized or ordered the service.

Tips: Due to the diversity of value-added services, it is more complicated to open services for no reason. It is suggested that you contact the Unicom manual customer service department to which the number belongs, and provide specific information for verification.

2. You can also check the detailed list of value-added services through the following channels to understand the details of the deduction of your number value-added services:

1 log in to the online business hall /0 1HBZ, and click self-service > inquiry > other business inquiry > details of value-added services;

2 after logging in to the mobile phone business hall client, click Service > Query > Other Business Query > Value-added Business Details;

In addition to the above methods, you can also inquire about your detailed list of value-added services through local manual customer service or directly to the local business hall.

3. If you can't unsubscribe from the business, it is not excluded that it is caused by the following circumstances:

1 Value-added service is not enabled for your number;

② The unsubscribe instruction or path is incorrect, which makes it impossible to unsubscribe;

No.3 is in an abnormal state such as arrears and downtime.

4. Due to the different credit service types of Unicom, the unsubscribe methods are also different. Usually, you can log in to the mobile phone business hall client, and click Services > Processing > Other Services Processing > Value-added Services Processing > Unsubscribe from the service. The service you ordered will be displayed on the interface. After finding the service you want to unsubscribe, you can unsubscribe from the value-added service.

5. If you can't unsubscribe in the above way, it is suggested that you can contact Unicom, where the number belongs, for manual customer service verification. The actual situation is subject to local policies.