How does Best Express complain?

First, complain to the customer service of the courier company. At present, all enterprises have high service requirements for couriers, and the postal department will also announce the acceptance and handling of complaints from all enterprises.

2. If consumers are not satisfied with the handling of complaints from enterprises, they can call "12305" to appeal to consumers in the postal industry.

Third, if consumers are still not satisfied with the acceptance of the above two links, they can keep the relevant bills to defend their rights through legal procedures, go to court and make a judgment.

The first two methods are advisory and not mandatory, and the third method has the highest level. Either way, consumers should keep the evidence. No matter the delay, loss or damage, complain first, try to solve it through negotiation if possible, and safeguard the rights and interests through legal means if impossible.

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