How to deal with complaints when noise disturbs people

Legal analysis: 1, directly report the situation to the property. This is especially useful for the residents of the community. The property management company is responsible for maintaining the order of the community and orderly managing the community. If noise disturbs people, it must be reported to the property management company so that they can coordinate and solve it.

2. You can call the environmental protection hotline 12369. The municipal environmental protection bureau, the competent unit of construction noise disturbing people, can call the environmental protection hotline to reflect the situation. However, there are many kinds of noise, and not all noise disturbing people are under the control of the Environmental Protection Agency.

You can call 1 10. We have memorized the number 1 10 since childhood. Now 1 10 belongs to the linkage mechanism, which directly describes your problem. She will help you transfer to the specific responsible unit, which is more efficient than finding the superior unit yourself.

4. Call the mayor's hotline 12345. This is very useful for government departments to do nothing about noise disturbing people. As long as you call directly to reflect the situation, the operator will reflect the relevant problems to the specific unit and let the relevant personnel deal with them as soon as possible. A specific deadline for reply is also needed. If it has not been dealt with, it can also instruct the relevant units to deal with it as soon as possible.

Legal basis: People's Republic of China (PRC) Law on Prevention and Control of Environmental Noise Pollution.

Article 48 If, in violation of the provisions of Article 14 of this Law, the facilities for the prevention and control of environmental noise pollution in a construction project are put into production or use without authorization, the competent administrative department of environmental protection that approved the environmental impact report of the construction project shall order it to stop production or use, and may also impose a fine.

Article 49 Whoever, in violation of the provisions of this Law, refuses to report or falsely reports the declared items of environmental noise emission may be given a warning or fined by the competent administrative department of environmental protection of the local people's government at or above the county level according to different circumstances.