What should the US group take-out and hungry take-out users ask for a refund?

Some friends don't know about the US group's takeaway and hungry. What if the takeaway user asks for a refund? Let's teach you.

What we need to know is that if the user initiates a refund, it must be because we didn't do our job well, so we should have a correct attitude.

After receiving the refund, contact the food delivery staff to understand the situation. If it is the attitude of the food delivery staff, you must change the staff in time and then call the user to explain. If he doesn't cancel, he will get a refund.

If it's because the delivery staff didn't deliver it successfully, call the user first to explain the situation and try to make them wait a little longer. If it doesn't work, you have to get a refund.

No matter what reason we receive the refund, we must explain it clearly to the users. After all, there is not much money, and customers will basically not make things difficult after the explanation is in place.