What's the matter with inclusive finance's collection only sending text messages instead of calling?

The reasons for inclusive finance's collection are as follows:

1, SMS communication efficiency is higher: compared with the telephone collection in inclusive finance, SMS can transmit information faster, regardless of talking time, signals and other factors. Therefore, inclusive finance prefers to use short messages for collection.

2. Avoid disturbing customers: Telephone collection will disturb customers' daily life and work, but SMS will not. Inclusive finance thinks it's more gentle and humane to remind customers of repayment by SMS.