What does it mean when gtcg communication exception always occurs in ICBC mobile banking?

ICBC’s mobile banking is first connected to the GTCG server, also called the external communication front-end server. This server serves as a communication transfer station and sends it to the host side to process your operations. Communication abnormalities represent Something went wrong during the communication process. This error will be reported when the GTCG server does not return information to your mobile client.

You can directly call the customer service number of ICBC, then select manual service, and ask their customer service to help you check what gtcg means. Check whether the username and password are correct. If they are correct, this error code may also appear if you change the reserved mobile phone (change the card). You can modify the reserved mobile phone of mobile banking in the standard version of online banking on the web version. That's it.

If the account is locked because the customer has entered the wrong password multiple times in a row, the customer only needs to reset the password. It will be unlocked naturally after 24 hours, and the customer can use the ICBC credit card as usual.

If the validity period of the credit card has expired, the card can no longer be used, and the customer can only apply for another card. Of course, generally as long as the customer's card usage record is good, ICBC will renew the customer's card before expiration. After the customer receives the new card, they can continue to use it as long as it is activated.

Industrial and Commercial Bank of China Telephone Banking:

Industrial and Commercial Bank of China Telephone Banking has the following characteristics:

1. Simple to use and convenient to operate. ICBC Telephone Banking will Automatic voice service and manual answering service are organically combined. Customers can enjoy the speed of automatic voice service and the warmth of manual service through telephone key operation.

2. The procedure is simple and the function is powerful. To activate the telephone banking service, customers only need to go to the local ICBC designated branch to apply for it, and then they can use it. Customers can conveniently check the status of multiple accounts through telephone banking, transfer funds between registered accounts, transfer funds to registered accounts of others, and also realize self-service payment, foreign exchange fund and treasury bond trading, stock trading, and enquiries. Housing provident fund and other financial management functions.

3. Wide coverage, flexible and convenient. Telephone banking is not limited by time or space. It provides customers with uninterrupted financial services 24 hours a day, 365 days a year. It can help you seize opportunities anytime, anywhere and truly be by your side. bank, a bank you can trust.