12345 Is complaint useful?

Useful. 12345—It is very useful whether you are reporting a business or an organization! You can choose to add the area code in front, which is divided into four sections: reporting, complaints, and appeals. You can write down your appeals, as well as the reporting unit, address, and name clearly. You can report through the website or by phone. Generally, we will give you a way to reply to the text message, and we will also send you a text message after the application is successful.

However, if you encounter wage arrears, calling 12333 will only help you understand the process of wage collection and the required evidence materials. It doesn't mean that you will get your salary after making this call. When encountering wage arrears, you should work with other workers who are owed wages to collect and retain specific evidence of wage arrears, such as labor contracts, wage IOUs, the time span of wages being owed, and the boss’s personal information. Wait, write accurate written materials, and send a representative to the local labor inspection department with jurisdiction to complain and report, and ask them to help you collect the unpaid wages. If the problem still cannot be solved, file a lawsuit in court.

The 12345 service hotline is generally used for:

1. Consultation on administrative functions and responsibilities, policies and regulations, procedures and other public service information;

2. Complaints, opinions and suggestions on administrative management, social management and public services;

3. Requests for assistance in non-emergency management and services within the scope of administrative powers;

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4. Report illegal acts by citizens, legal persons and other organizations that endanger people's lives and property, endanger the safety of public property, and affect economic and social development;

5. Report on government departments and their Praise for staff efficiency and administrative efficiency.

Legal basis: According to Article 27 of the "Constitution"

All state agencies and state functionaries must rely on the support of the people and always maintain close contact with the people , listen to the people's opinions and suggestions, accept the people's supervision, and strive to serve the people. According to Article 41 of the Constitution: Citizens of the People's Republic of China have the right to criticize and make suggestions against any state agency or state functionary; they have the right to criticize or make suggestions for any illegal or derelict behavior of any state agency or state functionary. The right to file complaints, accusations or reports to relevant state agencies, but shall not fabricate or distort facts to make false accusations. For complaints, accusations or reports from citizens, relevant state agencies must ascertain the facts and handle them responsibly. No one may suppress or retaliate. People who have suffered losses due to infringement of public rights by state agencies and state functionaries have the right to obtain compensation in accordance with legal provisions.