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How to do a good job in sales back office
Question 1: How to do a good job in sales back office? 15 points 1. Set annual sales targets and complete designated quarterly and monthly sales budgets;
2. Implement business development plans for assigned targets and regions according to schedule;
3. Provide timely information and status reports on sales performance inventory in all areas;
4. Ensure the company's new customers are allocated promptly and accurately, and make adjustments to the development prospects and changes in sales;
5. Actively complete relevant work assigned by the sales manager, and provide timely feedback and processing of received customer information;
6. Be familiar with inventory, apply for order replenishment in a timely manner according to customer needs, and track in a timely manner Arrival time;
7. Deliver the product to the customer accurately and within the time limit required by the customer;
8. When the customer temporarily requires adjustment of the delivery date or rush order, Report to the Sales Business Department Manager;
9. Organize and compile sales and inventory records, and report relevant data on a monthly basis;
10. Have certain market analysis and judgment capabilities, and good Customer service awareness.
Question 2: How to do a good job in sales back office work? You need to understand the scope of the work clearly, and then carefully and conscientiously. You can make a table to list the details of what you need to do
Question 3: Sales back office What is the work content? Some companies focus on reception at the front desk; some companies focus on purchasing; some companies are more responsible for back office requirements. The purchase of equipment, warehouse management, delivery of goods, etc. are all classified as back office responsibilities. . Sales back office work includes: 1. Track and supervise the execution of contracts, establish a "Contract Performance Schedule" for each contract, and compile monthly, quarterly, and annual contract performance statistics. Report the results to the sales company manager, sales manager, and sales engineer. If necessary, the contract execution status can be fed back to the customer. 2. Prepare annual and monthly work plans and fund withdrawal and use plans; summarize and summarize the annual and monthly fund withdrawal and fund use situations in each area; supervise the sales staff's fund withdrawal. Supervise the use of business expenses according to regulations 3. Establish accounting general ledger and detailed accounts according to the company's marketing policy, and register detailed accounts on time; 4. Receive, send, process and keep all business calls, letters and documents. Deliver and process customer feedback in a timely manner. Create a user profile. 5. According to the company's marketing management system, accurately and effectively carry out accounting, management, and services for sales expenses of business personnel, such as settlement and reimbursement of business trip expenses, accounting of wages and bonuses, etc. 6. Statistics and reports on contract performance, fund withdrawal, and business expense expenditures every month; 7. Do a good job in connecting manufacturers according to contract requirements; 8. Prepare accounts receivable details according to the contract, and prepare accounts receivable Implement management; 9. Assist business personnel to collect payments; provide accounts receivable and related information; 10. Assist sales personnel to prepare business documents and prepare bidding documents. 11. Collect market information as required and provide information briefings every day, and report to the sales company manager by email. 12. Complete other tasks assigned by the leader.
Question 4: How to do a good job in sales back office? I work in the back office of steel sales. Let me give you a brief summary of my daily work. I hope it can help you. My morning work is usually: after going to work at 8 o'clock in the morning, I will make the sales volume of the previous day and send it to the boss. , to the regional customers in charge, issue inventory lists, receive orders, find cars, distribute goods, collect payments, etc., etc. During this period, I also help the leaders to type documents, and do some trivial matters such as attendance for the regional sales managers who are outside. In the afternoon, I usually call back to visit customers and record their opinions and suggestions on our company. You must be patient and maintain an optimistic attitude, because some customers are particularly difficult. Explain and apologize.
If you are an introvert, you are not suitable for this job.
If you are extroverted, it will be easier to integrate into your work. Sales back office can train your language expression and communication skills, but it is a bit cumbersome and the work content is the same every day.
Question 5: What does sales back office mean? What are you doing? 1. 1. In the old days, sales jobs were called "waiting staff" and "waiting on the streets". The so-called "sales back office" is the same as the position in the field of commonly known as "waiting staff".
2. The work of the sales back office is a bridge for internal and external communication between sales staff and a link with customers. It plays a decisive role. The work of the sales back office is based on the characteristics of its position.
2. Work content (different companies, units, etc. will be different):
1. Summarize and prepare annual, monthly and weekly work summaries of business personnel, and supervise the market development of business personnel and new customers and prepare reports to submit to the general manager so that the company can establish a complete sales management system.
2. Responsible for the attendance of sales staff, accurately and effectively count the sales performance of business staff for the month according to the company's marketing management system, and calculate the performance salary and commission for this month; review the sales staff's travel expense reimbursement documents, business trip route map, and expenses details, and supervise the use of business expenses according to regulations.
2. Develop monthly, quarterly, and annual sales contract summaries, track and supervise contract implementation, and establish a "Contract Performance Schedule" for each contract.
Responsible for monthly, quarterly, and annual statistics on contract performance, fund withdrawal, sales staff performance appraisal, and business expense expenditures, and report the results to the general manager, sales manager, and financial audit department.
4. Receive, send, process and keep all business calls, letters and documents; promptly transmit and process customer feedback. Create a user profile.
5. Coordinate with the production department and planning and supply department according to the contract requirements.
6. Prepare five daily, monthly, quarterly and annual sales reports based on sales orders and contracts, and register sales detailed accounts, and reconcile with the financial audit department at the end of the month.
7. Register accounts receivable detailed accounts according to the contract and manage accounts receivable; assist business personnel in collecting payments and provide accounts receivable and related information in a timely manner.
8. Record the goals set by the sales staff according to the morning meeting deployment, and do auxiliary work for the sales staff to assist the sales staff in writing business documents and preparing bidding documents.
9. Develop detailed sales performance reports for sales staff based on the daily sales volume of sales staff, and submit them to the general manager and the financial audit department by email before 5:00 pm every day.
10. Establish and improve the customer file management system: including contact persons, contract details, etc.
10. Responsible for coordinating the planning and supply department to organize shipments according to orders and contracts. Before shipment, the sales back office should notify the financial staff to check whether the payment for the goods has been received, and the goods will be shipped when the payment is received. After the goods are sent out, it is necessary to track the goods, provide customers with goods information in a timely manner, and call the customers to notify them.
11. Complete other tasks assigned by the leader.
Question 6: What conditions and knowledge are needed for the sales back office job? Our company's sales back office is to assist the sales staff in following up on customer service, typing documents, and answering phone calls. It's very easy, as long as you are careful enough and patient! !
Question 7: How to be a good sales backend? I said this as a salesperson. The work is very hard, but it is also very interesting and not boring! This depends on your boss’s expression when you make a mistake. Some better bosses are willing to give their employees good room for development. They are allowed to make mistakes, but they cannot make them often! Girls, besides, the most important thing in back office work is to organize relevant materials and information. It would be serious if something goes wrong, especially the contract! But it doesn’t matter. Just pay attention when doing things. Be more serious and careful. I believe you can do it well!
Question 8: What is the main job of the sales back office? The sales back office is mainly responsible for the statistics of sales data, product dispatch, etc. The development direction is basically the back office supervisor, or administration, human resources, accounting and other positions. Different companies have different divisions of labor for sales back offices, and the gap in salary levels is also relatively large. Compared within the company, the back office salaries should be a little higher than those of other departments. From this perspective, it is pretty good. But because I am not very professional, I don’t have much capital if I want to change jobs in the future, and there is no good development. The most I can do is to be promoted to a back-office supervisor within the company or develop into an administrative, human resources, accounting, etc. position. It is not easy to become a salesperson. Manager, the development is not very good. It depends on whether you mainly focus on salary or development. Think about it before deciding. I wish you good luck in your work!
Question 9: What are the responsibilities of sales back-office positions? Sales Back Office Responsibilities
1. Track and supervise the execution of contracts, establish a "Contract Performance Schedule" for each contract, and compile monthly, quarterly, and annual contract performance statistics. Report the results to the sales company manager, sales manager, and sales engineer. If necessary, the contract execution status can be fed back to the customer.
2. Prepare annual and monthly work plans and fund withdrawal and use plans; summarize and summarize the annual and monthly fund withdrawal and fund usage in each area; supervise the sales staff's fund withdrawal. Supervise the use of business expenses according to regulations
3. Establish accounting general ledger and detailed accounts according to the company's marketing policy, and register detailed accounts on time;
4. Receive, send and process , Keep all business calls, letters and documents. Deliver and process customer feedback in a timely manner. Create a user profile.
5. According to the company's marketing management system, accurately and effectively carry out accounting, management, and services for sales expenses of business personnel, such as settlement and reimbursement of business trip expenses, accounting of wages and bonuses, etc.
6. Make statistics and report on contract performance, fund withdrawal, and business expense expenditure every month;
7. Do a good job of connecting the manufacturer according to the contract requirements;
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8. Prepare accounts receivable details according to the contract and manage accounts receivable;
9. Assist business personnel to collect payments; provide accounts receivable and related information;
10. Assist sales staff in writing business documents and preparing bidding documents.
11. Collect market information as required and provide information briefings every day, and report to the sales company manager by email
12. Complete other tasks assigned by the leader.
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