How to punish Taobao for spamming information? How will Taobao punish spam?

According to the relevant provisions of Taobao rules:

Article 59? Spam refers to the behavior that users do not publish goods or information according to these rules and other management contents published by Taobao (including but not limited to rules, specifications, category management standards, industry standards, etc.). ), which hinders the rights and interests of buyers, including the following situations:

1, advertising information;

2. Information is inconsistent with reality;

3. Information duplication;

4. Inconsistent commodity elements

5. Avoid information;

6. Inconsistent brands

7. Special industry requirements.

If the seller has any of the above situations, Taobao will take measures according to the seriousness of the case:

Remove goods from shelves, delete goods, delete shops, clean up shop decoration, limit the publishing authority of shop decoration, close shops, reduce the search right of individual goods, block the search of individual goods, block shops, supervise shops, extend the term of trading account, limit the publication of goods, limit the number of publishing categories, delete sales, block comments, restrict the use of goods to publish specific functions, deduct points, etc.

Extended data

According to the relevant provisions of Article 5 of the Rules for the Implementation of Taobao Violation:

Article 71? Users' violations were discovered through complaints from Taobao members and obligees or Taobao investigations.

Article 72? Members can make online complaints about violations within the specified time.

Article 73? In case of improper description, breach of promise, bid failure, malicious harassment, forgery of material composition, defrauding others of property, etc. The respondent shall submit evidence within 3 days from the date of complaint. If the evidence is not submitted within the time limit, Taobao has the right to judge and deal with it according to the situation at that time. Taobao will immediately judge and deal with other violations after receiving complaints.

Article 74? Taobao will not accept the seller's own promises or explanations that violate these rules. Except in the case of wrong evidence or wrong judgment, the handling of illegal acts shall not be suspended or revoked.

Taobao rule-Taobao rule