Bad number, downtime, return to work list, SMS reply template?

Dear users: Hello! Regarding the downtime problem you reported, our company arranged for the staff to pay several return visits, but failed to contact you successfully. Please bring the same valid certificate as when opening an account to your business hall to check your identity information and go through the boot procedures. Thank you for your support and understanding of our company, thank you! My "hundred times care", I wish you "10 satisfaction"! Guangdong Unicom