What's the difference between SMS sent by post (1 185) and 95580?

It should be 1 1 185. 1 1 185 is the national unified customer service number of China Post Group, and 95580 is the customer service number of China Postal Savings Telephone Bank.

1. China Postal Savings Bank was formally established on March 20th, 2007. It is a commercial bank established on the basis of the reform of postal savings management system. China Postal Savings Bank inherited the postal finance business operated by the former State Post Bureau and China Post Group Corporation and the assets and liabilities arising therefrom, and continued to engage in the business approved by the original business scope and business license documents.

2. China Postal Savings Bank has become a commercial bank with the largest number of outlets, the widest coverage and the largest number of customers in China. By the end of September, 2065438+2005, the Postal Savings Bank had more than 40,000 outlets and built an electronic financial service network covering the vast urban and rural areas, including online banking, mobile banking, telephone banking, TV banking, Weibo Bank, WeChat Bank and CreditEase Bank.

3. 1 1 185 is the national unified customer service number of China Post Group. 1 1 185 postal customer service telephone is a comprehensive telephone service hotline provided by China Post for social customers. For EMS customers, information fees are free, and telecom operators charge call charges according to local telephone standards.

As one of the important electronic channels of modern commercial banks, telephone banking has the characteristics of "unified dialing and one-stop customer service" and plays a very important role in the business development of commercial banks. 95580 telephone banking is a new service channel of Postal Savings Bank, which indicates that the service function of Postal Savings Bank has been further improved and its service capacity has been comprehensively improved, which is of great significance for improving organizational operation process and enhancing customer service capacity.