Job responsibilities of sales staff

1. The main job responsibilities of the sales staff are as follows:

1. Strictly abide by the "Employee Handbook" and the company's rules and regulations;

2. Comply with During the work and rest time, it is strictly prohibited to be late, leave early, and be absent from work for no reason. If found, it will be implemented according to the personnel management system;

3. Be serious about working hours, do not make loud noises, eat snacks, read books, go shopping or go out to do other things If there is any violation, you will be fined according to the system;

4. Wear work badges and work clothes during working hours;

5. Be generous and decent in your speech, behavior, clothing, and makeup. , have a positive and enthusiastic work attitude, and do a good job in sales;

6. If you need to ask for leave under special circumstances, write a leave application in accordance with the company's requirements, and you can only take a break after being approved by the company leader;

7. Use the phone in a concise and polite manner, and do not occupy the phone for a long time, or use the phone to talk about things other than work, which will affect the answering of customer calls;

8. Do a good job in the hygiene and hygiene of the sales office and model houses. Caring for flowers and plants;

9. Be proficient in the situation of this real estate, patiently explain, use professional knowledge and skills, and strive to win every customer;

10. Fill out the deposit form, subscription form, Check whether there are any errors in the unit price, area, total price, supplementary date, and payment method;

11. Actively and enthusiastically receive customers, and make a mental decision based on your own judgment on the customer's appearance, words and deeds. "Market positioning", analyze the customer's purpose of coming here and the level of home purchase, and then "prescribe the right medicine" to recommend to the customer, proactively ask the customer to leave their phone number, enhance the understanding between the supply and demand parties, and promote sales transactions;

12. Care public property, save costs, and never do anything that harms the interests of the company;

13. Study professional knowledge seriously, improve business capabilities and sales skills, and do better sales work;

14. Understand all the situation of the project. If there is anything you don’t understand, ask the person in charge of the sales office in a timely manner. Don’t make assumptions out of thin air, mislead customers, and cause disputes;

15. At the construction site, be sure to take customers to see the house. Pay attention to the personal safety of customers, take care of customers, guide and remind customers at all times;

16. Serve new and old customers seriously and improve customers' understanding and trust of the company;

17. Keep in touch with interested customers, create transaction opportunities, and persuade customers to make a decision;

18. If the customer is not interested in this deal, you can recommend other projects of the company to avoid wasting customers;

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19. Remind customers to make up for the scheduled time. If you find that the customer has signs of failure, do a good job in rescue work in time;

20. Love your job, obey the company's work arrangements, and do as much as possible Understand the situation of the company's various projects and strive to be the company's main sales force;

21. In the sales work, try to cooperate with other sales personnel, establish a good relationship of unity and cooperation, and complete the monthly sales work together;

22. If you challenge the bad habits of others, if any bad behavior occurs, you should stop it in time and report it to the person in charge of the sales office and company leaders;

23. Do a good job in yourself On the basis of their own work, provide new employees with business assistance, and at the same time improve their professional quality and experience;

24. If you find that there are problems in sales (engineering, positioning, price, advertising, information, procedures, etc.) ) If any problems arise, promptly report them to the person in charge of the sales office and company leaders, and make personal suggestions;

25. Sales staff must take sales as their main purpose, conscientiously and excellently complete sales tasks and sales service work, and be patient and Answer customer inquiries and questions;

26. Strictly implement within the scope of authority. If there are special circumstances, they must be reported to the person in charge of the sales office and signed and approved by the general manager of the company before implementation.

2. The job requirements for property sales personnel are as follows:

1. High school degree or above, with corresponding real estate professional knowledge;

2. Familiar with industry rules, Priority will be given to successful cases of real estate projects with full operation;

3. Have communication, planning, execution, leadership skills, diligent thinking, strong sensitivity, and strong adaptability;

4. Have professional written and oral expression skills;

5. Be able to adapt to a fast-paced work environment and withstand high work pressure;

6. Be serious and responsible, Have a strong sense of responsibility and team spirit.