How to retrieve the transaction password of mobile banking?

1. Go directly to the CCB outlet to reset the mobile phone password with my valid ID card, savings card or passbook for opening mobile banking.

2. If the username and login password of CCB online banking and mobile banking are the same, you can reset them by clicking "Forgot Password" under the "Login" button on the CCB online banking login page. If the reset is successful, you can log in to mobile banking with the new password.

3. Customers who have registered their own mobile banking and the user names and login passwords of mobile banking and online banking cannot be unified can cancel their mobile banking and re-register for opening.

Go to the bank with your ID card and change your password. There are two kinds of passwords for bank cards: one is the inquiry password you use on ATM machines and online banking, and the other is the transaction password you usually use when shopping.

You should make sure what kind of password you have forgotten. If you forget the inquiry password, you can call the customer service center of the bank directly and modify the inquiry password for you free of charge. If you forget the transaction password for your own reasons, you need to call the customer service center of the bank. The customer service center will reset the transaction password for you and send you a password envelope again, but the password reset fee of 15 yuan will be charged.

Bank cards are generally valid for 3 years. When the card expires, the bank will replace it for you and issue you a new card. The card number and password of the new card remain unchanged, but the new card can only be used after activation. If the new card is not activated, it will not be used and you will not be charged an annual fee.

You don't have to go to the bank to retrieve the bank card password. Bank card unlocking: I need to bring my second-generation ID card and the locked bank card to any business outlet of the bank to unlock and reset the bank card password. Supplement: The password of each bank card cannot be retrieved, and only a new password can be set. So don't enter the wrong password in the future. If the input error is not more than three times, wait for 24 hours to cool down, and then there will be three new opportunities for password input.

Mobile phone operation:

1, open the mobile banking, click on mine, and click here to log in;

2. Click Forgot Password;

3. Confirm the mobile phone number and enter the verification code;

4. Enter the card number, card password and ID number;

5. Enter the SMS verification code;

6. Enter the new password and confirm it;

7. The password has been successfully reset;

Retrieve password:

1. Use the old mobile phone of mobile banking, and click "Forgot Password" at the bottom of the login page of mobile banking. Enter the name, ID number, account number, account password, mobile phone number, SMS verification code and other information according to the prompt, and try to reset after the face-brushing authentication is passed.

2. Click "Forgot Password" on the personal online banking login page. Enter your name, ID number, bank account number, mobile phone number and other information according to the prompt to reset the online banking login password. After successful reset, try to log in to mobile banking with the new online banking login password.