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China Eastern Airlines customer service phone number is 95530.

Since July 8, 2009, China Eastern Airlines’ customer service hotline 95530 has been gradually opened nationwide. Passengers in areas covered by the customer service network only need to dial the unified service hotline of China Eastern Airlines at 95530 to have close contact with China Eastern Airlines and enjoy localized customer service of uniform quality across the country.

95530 is available in four languages: Chinese, English, Japanese and Korean, and agent representatives provide non-face-to-face services to passengers 24 hours a day. Compared with the original local single business function, the customer service center provides passengers with services and sales of integrated China Eastern products through a unified service platform. The service content of 95530 covers flight information inquiry, ticket booking, change and other ticketing and information services, as well as Eastern Miles frequent flyer membership services.

Introduction to China Eastern Airlines

China Eastern Airlines Group Co., Ltd. was formerly China Eastern Airlines established in 1988. In January 1957, the former Civil Aviation Shanghai Management Office prepared to establish the first airline after the liberation of Shanghai. A flying squadron, the squadron subsequently went through several integration expansions and name changes. In 1988, in accordance with China's civil aviation management system reform plan to separate government and enterprise, China Eastern Airlines was established on the basis of the 5th Flight Group of the flight team. Other branches of the team were successively assigned to the newly established China Eastern Airlines.

China Eastern Airlines has made the strategic decision to pioneer and innovate, deepen reforms, intensify its efforts, and fly to the world since its inception. It took just over three years to open routes to the United States and Western Europe.

Reference for the above content: Baidu Encyclopedia - China Eastern Airlines 24-hour customer service telephone number of China Eastern Airlines

The 24-hour telephone number of China Eastern Airlines customer service is 95530.

China Eastern Airlines Co., Ltd. is one of the three major airlines in China. Its predecessor can be traced back to the first flight squadron established by the former Civil Aviation Shanghai Administration Office in January 1957, and was officially established in 1988. China Eastern Airlines, headquartered in Shanghai, is China's first civil aviation airline to be listed in three places and one of China's three major state-owned large-scale aviation enterprises.

China Eastern Airlines uses Shanghai as its composite hub and Xi'an and Kunming as regional hubs to build an aviation network to all parts of the world. Mainly engaged in domestic and international aviation passenger, cargo, baggage transportation, general aviation and other business and extended services. On October 30, 2022, China Eastern Airlines released a third-quarter performance announcement stating that revenue in the first three quarters of 2022 was 35.85 billion yuan; net profit loss attributable to shareholders of listed companies was 28.116 billion yuan; basic earnings per share loss was 1.4897 yuan.

Services provided by China Eastern Airlines:

China Eastern Airlines is mainly engaged in passenger, cargo, mail, baggage transportation, general aviation and other domestic and international aviation businesses and extended services. It controls China Cargo Airlines Co., Ltd., China Eastern Airlines Jiangsu Co., Ltd., Shanghai Airlines Co., Ltd. and China United Airlines Co., Ltd. It holds shares in China Eastern Airlines Wuhan Co., Ltd. and wholly owns Eastern General Aviation Co., Ltd.

In terms of its main air transportation business, China Eastern Airlines implements a central network operation strategy and establishes an air transportation network centered on Shanghai, relying on the Yangtze River Delta region, connecting global markets, and focusing on both passengers and cargo. It has a route network that runs through the east and west of China and connects Asia, Europe, Australia and the Americas. Establish a unified operation and management model and establish pillar business systems such as flight safety technology, air and ground services, aircraft maintenance, marketing, and operation control that are close to world standards. China Eastern Airlines customer service phone number

95530.

China Eastern Airlines hotline: 95530.

Eastern Miles member hotline: 4008395530.

VIP hotline: 4008295530.

Eastern Airlines Group Corporation, headquartered in Shanghai, is one of the three major state-owned backbone air transport groups in my country. After continuous industrial structure adjustment and resource optimization and integration, an integrated air transportation service system with the air transportation industry as the core and other related industries as the support has been basically formed. If you have any questions, you can call customer service hotline 95530 for inquiries.

95530 is available in four languages: Chinese, English, Japanese and Korean, and agent representatives provide non-face-to-face services to passengers 24 hours a day. Compared with the original local single business function, the customer service center provides passengers with services and sales of integrated China Eastern products through a unified service platform.

The service content of 95530 covers flight information inquiry, ticket reservation, change and other ticketing and information services; Eastern Airlines customer service phone number; Eastern Miles frequent flyer membership service; domestic hotel room reservation service, and can also provide Services for business travel, vacation, team and group major accounts. At the same time, 95530 is also the complaint acceptance center of China Eastern Airlines, which fully accepts passengers’ opinions and suggestions throughout the entire transportation process of China Eastern Airlines.

Reference for the above content: Baidu Encyclopedia-95530 China Eastern Airlines 24-hour manual customer service

China Eastern Airlines customer service hotline: 95530.

95530 is available in four languages: Chinese, English, Japanese and Korean, and agent representatives provide non-face-to-face services to passengers 24 hours a day. Compared with the original local single business function, the customer service center provides passengers with services and sells integrated China Eastern products through a unified service platform.

95530’s service content covers flight information inquiry, ticket reservation, change and other ticketing and information services; Eastern Miles frequent flyer membership service; domestic hotel room reservation service, and can also provide business travel and tourism Vacation, team and group key accounts and other services.

95530 is also the complaint acceptance center of China Eastern Airlines, which fully accepts passengers’ opinions and suggestions throughout the entire transportation process of China Eastern Airlines.

The development of China Eastern Airlines:

With the gradual advancement of the informatization construction of China Eastern Airlines Co., Ltd., China Eastern Airlines’ new customer service center number 95530 was officially opened on July 8.

At present, the SMS platform has been initially successfully established and can provide various SMS self-services to better meet the diverse needs of air travel services. By then, China Eastern Airlines passengers can not only check flight information, frequent flyer information, etc. through text messages, but also use their mobile phones to easily book and purchase tickets, verify tickets, apply for boarding passes and other check-in procedures.

It is estimated that the amount of information exchanged every day is equivalent to 12,000 operators answering the phone. The opening of 95530 not only saves a lot of manpower and material resources for China Eastern Airlines, but also brings more efficient and accurate services to passengers.