Why can’t the school account send text messages?

1. If the SMS service is not enabled on your mobile phone, you can contact 10010 customer service or go to the local business office to enable this function. This can generally be eliminated.

2. The short message center number is not set or is wrong. Just reset it.

3. The signal is weak, there is no signal or the mobile phone battery is low, causing the information to not be sent normally.

4. Due to the busy system, especially during the peak period of holiday SMS sending, it is recommended that you try again later or avoid the peak sending period.

5. The sending format is incorrect. If sending a text message to a PHS user, the area code must be added before the number.

6. The retention period for sending text messages is 24 hours.

7. Whether the SMS inbox and sending box are full.

8. It is recommended that you restart or change your mobile phone to test it. You can change your phone to see if you can send and receive text messages. If you can send and receive text messages, it is recommended that you reinsert the card into your phone and send yourself a text message to see if you can receive it. If not, it is recommended that you check whether it is a problem with the SIM card. Bring your mobile phone card to the local business office for testing or replacement of the mobile phone card.

9. There is no phone bill for mobile phones. This possibility still exists. You need to confirm whether your package includes call time. This situation may occur if the call time is not used up, there are no free text messages, and the phone credit is insufficient.

10. The SMS function is abnormal. This requires contacting the hotline customer service and confirming through the backend system.