Year-end summary of hospital nursing department

Summary is a kind of written material that reviews, analyzes and evaluates after a certain period, a certain project or a certain work is completed, so as to draw lessons and some regular understanding from it. It can effectively exercise our language organization ability. Let's finish the summary carefully. How to write a summary so as not to be stereotyped? The following is the year-end summary of the hospital nursing department that I helped you sort out. I hope it will help you.

Year-end summary of hospital nursing department 1 20xx is a year of medical quality management, and it is also a key year for our hospital to build a new type of tertiary specialized hospital. Focusing on the health department's requirements for nursing work and the hospital's 20xx goal, the nursing department successfully completed various nursing tasks under the leadership of the hospital party Committee and the director. The work in the past year is summarized as follows:

First, implement ISO quality management documents to improve nursing quality.

1. Improve the ISO9000 quality standard document and summarize it by the nursing department at the end of the year.

Strict implementation of ISO9000 document is the fundamental guarantee to improve nursing quality and ensure patient safety. According to the requirements of hospital comprehensive objectives, the nursing department runs ISO9000 quality standard documents, which makes nursing management gradually standardized, institutionalized and legalized, and makes the responsibilities of nursing staff concrete and documented. The management of nursing unit has been further strengthened, and the procedures of each nursing link have been continuously improved.

Quality control of nursing service is the core of quality management. Through quality control, some unhealthy conditions can be blocked and changed, so that the nursing quality is always in a state that meets the requirements of quality standards. Establish the policy of putting prevention first and shift the focus of work from post-inspection to pre-control. Further improve the Work Instruction of Nursing Department, formulate various emergency plans, revise the writing norms of nursing documents according to the actual situation, improve the norms of placing articles and equipment in nurse stations, treatment rooms and disposal rooms, determine the content of implementing nursing hotel services, and revise the safety education system and head nurse's rounds system, so as to make all work have rules to follow.

The control scope of nursing quality standard includes all nursing links, such as guidance to newly admitted patients, implementation of doctor's orders, various treatments and nursing, health education, discharge guidance, patient satisfaction survey, etc. Through the control of nursing quality standards, the continuous improvement of nursing quality management has been realized, and the nursing error rate has been continuously reduced, which has won the trust of patients and brought good economic and social benefits to the hospital.

2. Carefully organize the operation and implementation of the nursing quality system.

In order to run ISO standard in nursing quality management, so that every link can be controlled, and finally realize the goal of treatment, treatment and nursing for inpatients. The nursing department gives full play to the role of quality control organization composed of head nurses, ward nursing quality teams and old experts, organizes regular and irregular inspections, supervision and guidance every month, and pays close attention to the implementation of the system. The quality control organization of the nursing department conducts inspection once a week, and the nursing department organizes a major inspection at the end of each month. Ward nursing quality group checks the work of nurses in each class every day. The head nurse visits the ward at least four times a day to closely observe the changes of each patient's condition and ideological trends, find problems and solve them in time, understand the patient's satisfaction with nursing work and solve the patient's needs. Implement the whole process of guiding doctors, grouping nursing and the nurse in charge responsibility system to provide patients with full-process quality nursing services.

3. Pay special attention to the management of critically ill patients and the implementation of basic nursing.

While improving the quality of nursing, we should pay attention to strengthening the care of critically ill patients. Every nurse is required to know eight things such as bed number, name, diagnosis, symptoms and signs, auxiliary examination, treatment and nursing, illness change and psychological state of first-class critically ill patients, and the head nurse is required to know each patient's condition and psychological state, and give timely nursing guidance to critically ill patients to ensure that the rescue and nursing work of critically ill patients is in place and improve the success rate of rescue. Pay special attention to the nursing of four kinds of special patients (new nurses, nurses with weak sense of responsibility and fluctuating thoughts and emotions), special time (noon, evening and holidays), special patients (old and weak, infants and young children, difficult and critical patients and major surgical patients) and special operations (unconventional or difficult technical operations, new business and new technology development, etc.). ), so as to give priority to prevention and control in advance and ensure attention. Communication, consultation and nursing guidance with patients are in place. Paying attention to the overall improvement of nurses' quality has achieved good results.

4. Organize nurses to study ISO9000 nursing guide seriously.

Since the trial operation of ISO9000 nursing work instruction in 20xx 65438+ 10, the nursing department has made a study plan, and organized nurses to learn the rules and regulations and job responsibilities of the nursing unit in June-June, and studied the rest nursing work instructions in April-June, and tested all nursing staff on July 4-5. It was officially put into operation on July 1 day, 20xx. Through nearly one year's clinical implementation, the nursing quality and patient satisfaction have been improved.

Since the implementation of ISO9000 document, nursing quality and patient satisfaction have been greatly improved. After passing the certification, it will further promote the development of nursing in our hospital and lay a solid foundation for building a nursing brand in chest hospital.

Second, carry out high-quality services, improve service quality, and build a brand of chest care.

Create a first-class new specialized hospital, carefully create first-class nursing service with first-class management, first-class quality, first-class technology, first-class environment and first-class service, carry out family care, create a high-quality service demonstration ward, standardize the writing of nursing documents and warm service activities, so that nursing staff can firmly establish the service concept of people-oriented and nursing first, create a warm and comfortable medical atmosphere, mobilize the enthusiasm of head nurses and nurses, encourage head nurses to build a unique nursing brand of this nursing unit, enhance team spirit and serve patients.

1, standardize the behavior of nurses. Nurses are full of energy, neatly dressed, wearing badges, hairnets and light-colored clothes. Introduce new measures of quality service, so that each nursing unit can achieve: five ones: patients get a greeting when they are admitted to hospital, see a smiling face of warm reception, a warm medical environment and a love card, and nurses will actively try to do something meaningful for patients during hospitalization; Three initiatives: nurses take the initiative to receive, observe and help patients; Master: master the patient's condition, treatment and examination results, master the patient's medical expenses, and master the patient's family, social and psychological factors; Seven tones: there are greetings when the patient is admitted to the hospital, greetings when he is treated, apologies when the operation fails, thanks when he cooperates with the patient, inquiries when he receives the call, greetings when he answers the phone, and medicine delivery when he leaves the hospital; Let patients feel the warmth of nursing service in chest hospital. The problem of blood drawing twice a day for newly admitted patients was solved through consultation with the clinical laboratory king, which alleviated the pain of patients and improved the satisfaction rate of patients. Work summary nursing department year-end summary.

2. Hotel personalized smile service: When receiving patients and their families, we should use civilized language, be kind, speak appropriately, establish the concept of patient first, speak and do things from the patient's point of view, and let patients feel that we are all thinking of them. Nurses show concern, patience and love for patients from every little thing. Standardized service is the platform, and personalized service is the ultimate goal.

3. The relationship between 3.ICU and surgery has been straightened out independently. ICU nurses are relatively fixed, which is conducive to the improvement of management and professional level and makes surgical nursing work more standardized. The head nurse can concentrate on ward nursing. Two months after the establishment of ICU, she came to 20 shifts of intensive care patients in Neier and Neiliu, which played a good role in mentoring.

Third, improve nurses' risk awareness, safety awareness and legal awareness, and prevent and control nursing defects.

1. With the social progress and scientific development, patients' awareness of rights protection has increased, consumers' awareness of rights protection has increased, the relationship between nurses and patients has become tense, medical disputes have increased, and the risk of nurses' practice has increased. In order to enhance nurses' safety awareness, the nursing department has formulated "Improving Risk and Safety Awareness, Preventing and Controlling Nursing Quality Defects", and summarized the common unsafe manifestations in nursing work and the common causes of nursing accidents. This paper describes the definition and criteria of nursing errors, puts forward comprehensive measures to prevent nursing accidents and errors and strengthen risk management, and explains them at the nurses' conference held in May 5438+ 10. In August, two lectures on how to deal with the inversion of evidence were given to nurses in the whole hospital, which improved each nurse's awareness of risk, safety, law and self-protection and reduced the occurrence of nursing errors.

2. The writing of nursing documents is further standardized. According to the writing requirements and format requirements of nursing documents in Shandong Province, the head nurse was organized to study and discuss the writing details, and a special person was appointed to conduct spot checks. Organize the head nurse to take care of the medical records every month, and correct the problems in time when found, so as to improve the writing level of nurses and ensure the scientific, complete and true medical records.

Fourthly, cultivate nurses at different levels and improve the quality of nursing staff in an all-round way.

1. Head nurse training

The nursing department conducted training on nursing management theory, head nurses' quality and skills, multiple consciousness of head nurses, and continuous improvement of nursing quality and safety, and held an exchange meeting on nursing management experience. Nine new and old head nurses made speeches and shared their management experience, so as to learn from each other, learn from each other's strong points, improve the management level of head nurses and create a relaxed, harmonious and positive working atmosphere for head nurses. The head nurses of Grade 6 and Grade 7 went to Beijing Chaoyang Hospital to study.

Adhere to the record and assessment of the head nurse's handbook: the head nurse's handbook is required to be submitted to the nursing department for assessment before the 5th day of each month, and the implementation is supervised according to the annual plan, seasonal arrangement and monthly plan formulated by the head nurse, and the implementation effect is monitored. The head nurse is required to summarize his work every month, sum up experience and improve his work.

Adhere to the head nurse's regular meeting system: hold a regular meeting for the head nurse at least once every two weeks, with the contents as follows: lay out the work priorities, praise the advanced, sum up the advantages and disadvantages in the work, give feedback to the head nurse at the beginning of each month on the problems found in the major inspection and patient satisfaction, propose improvement measures, and continuously improve the nursing work.

Continue to carry out holistic nursing and health education, and issue satisfaction questionnaires to inpatients. The satisfaction survey results (regular or irregular evaluation) are above 98%, and the problems existing in the satisfaction survey are rectified in time. Each department holds a patient forum once a month to solicit patients' opinions and try to meet their requirements.

2. Improve the quality of nurses in an all-round way

The training of nurses has been strengthened, and the nurses in the whole hospital have a nursing skill examination once a month. 1-June, 10, they were trained and tested in electrocardiogram, simple ventilator, tracheal intubation, defibrillator use, nasal feeding, oral care, catheterization, sputum aspiration, intravenous indwelling needle, intradermal injection and blood pressure measurement. Improve the operation level of nurses' nursing skills, organize head nurses to give lectures, arrange departments to study related business theories, ask questions once a month, encourage self-study and study at Handa University, organize business rounds, send/kloc-0 nurses to Shanghai Xinhua Hospital, and 4 nurses to Qilu Hospital and ICU of Qianfoshan Hospital for further study, which improves the nursing level of critically ill patients. Two head nurses who went to Yaxin for further study reported advanced nursing concepts and management experience, and sent two nurses to Wuhan Yaxin for further study. Nurses in the nursing unit take turns to study in the electrocardiogram room, and young nurses in different departments take turns to master the nursing techniques in various departments as soon as possible.

3. Conduct etiquette training for all nurses to improve their comprehensive quality.

In order to achieve the goal of hospital 2 16, cultivate hospital spirit, establish the concept of loving hospital, post and patient, standardize language behavior, enhance service consciousness, improve nurses' comprehensive quality, establish a new image of chest doctors and nurses, improve nursing quality in an all-round way, and build a nursing brand of chest doctors, from September 3 to September 23, the nursing department and the science and education department jointly held a etiquette training class for all nurses, and invited Shandong Province to travel. The head nurse arranges the study time according to the work situation of the department, and the nursing department strictly attends to attendance. Theoretical courses include: service psychology, service etiquette and service communication. In physics class, the teacher performed the basic essentials of standing posture, walking posture, sitting posture, shaking hands, greeting and bowing.

Through etiquette study, all nurses have shown a high degree of discipline and consciousness, their mental outlook has taken on a new look, and their service concept has changed: they sincerely serve patients and treat them as their relatives, so that patients can feel the warmth of their families, enjoy unique chest care services, enhance the image of nurses, and improve patient satisfaction and the popularity of chest doctors. It fully embodies the purpose of taking patients as the center and quality as the core, and realizes the nursing goal of making patients satisfied and healthy.

The year-end summary of the nursing department of the hospital has passed, and the work of 20xx has ended. In the work of 20xx, the work of the nursing department in our hospital also ended smoothly. Although there is no outstanding performance in one year's work, we have never had an accident with adverse effects. These are constantly developing, and we are greatly encouraged. As long as you do your ordinary work well, you will make a contribution to society!

With the further deepening of personnel system reform, under the leadership and support of hospital leaders, the nursing department focused on standardizing the writing of nursing documents and improving the legal concept of nursing staff; Strengthen supervision and management to ensure nursing safety; Strengthen the monitoring of nursing quality; Attaching importance to the cultivation of nursing backbone, optimizing the nursing team and improving the quality of nursing service. The quality of nursing service in the whole hospital has been steadily improved, and patients' satisfaction is high. The work of the nursing department is summarized as follows:

First, improve service quality and shape hospital image.

Nurses are the earliest and closest workers who contact patients. The quality and image of nursing staff directly affect the image of the hospital.

1, the nursing department first started with the professional quality, organized and implemented it according to the "three basics" training plan formulated at the beginning of the year, insisted on conducting an operation and theory examination every quarter, and organized a business study and an operation technical training examination every month by the department, requiring everyone to pass the examination, and the results were recorded in personal files as the objective basis for personal assessment, thus forming an atmosphere of comparison, learning, catching up and helping, and cultivating a set of nursing staff with excellent business skills.

2, standardize the nursing staff dress, civilized language, answering the phone, let the nursing staff put into work with the image of end-loading, kindness, kindness and generosity and full mental outlook, warmly receive patients with civilized and polite language, and provide satisfactory services for patients.

3. Continue to strengthen the consciousness of active service and implement the concept of "patient-centered", so that nurses can change their concepts, raise their awareness, meet patients' requirements in time, constantly improve their service attitude, improve the quality of nursing service, and pay attention to nurse-patient communication, and change from simple responsible nursing to holistic nursing with humanized nursing as the core.

Second, rational use of human resources and comprehensive quantification of nursing work.

1, in order to optimize the responsibilities of each shift, make rational use of human resources, and guide all departments to implement scheduling, it is very reasonable and effective from the operation situation.

2. In the implementation of quantitative assessment, nursing staff actively participated in the new scheme, which enhanced the positive initiative of work and cultivated the spirit of being brave in dedication and loving the group.

Three, around the hospital work deployment, actively assist.

1, cooperate with the hospital to complete the appointment of the head nurse. Assist the head nurses in all subjects to successfully complete the handover work.

2, seriously study the hospital personnel system reform related articles.

Fourthly, standardize the writing of nursing documents and strengthen the consciousness of nursing legal system.

With the improvement of people's legal awareness and the promulgation of new laws and regulations, how to strengthen the legal construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. This year, in strict accordance with the requirements of the provincial health department's nursing document writing standard, the nursing department formulated the Detailed Rules for the Implementation of Hospital Nursing Document Writing, and conducted training in different wards in the form of centralized teaching and learning, which made the nursing staff more clear about the significance of nursing document writing, standardized nurses' behavior, ensured nursing safety and improved nursing quality. It has accumulated valuable information for nursing scientific research and promoted the development of nursing discipline. A complete and objective nursing record provides a legal basis for proof and protects the legitimate rights and interests of both nurses and patients. How to write a good nursing document and meet the standard requirements is very clear. When organizing lectures, we summarized and analyzed the actual situation of nursing document writing in our hospital, and put forward corresponding countermeasures. In order to strengthen nurses to master the standard requirements as soon as possible, nurses in the whole hospital were organized to take a theoretical examination, and the qualified rate was 100%.

Fifth, strengthen supervision and management to ensure nursing safety.

1. Regularly supervise and inspect medical safety, focus on pre-holiday safety inspection, enhance medical staff's awareness of prevention, eliminate hidden dangers of accidents, standardize the management of toxic and hemp drugs, realize the management of special personnel in the counter, and achieve the "four settings" of rescue drugs in the car: special personnel management, fixed-point placement, quantitative determination, and handover, with records. Rescue equipment should be repaired and maintained in time, and the functional status should be guaranteed for standby.

2. Insist on the head nurse's night rounds, supervise and inspect the nurses' on-the-job performance and job responsibilities, find out the deviations in nursing work in time, correct them in time, hold the head nurse's regular meeting every month, and formulate targeted and effective improvement measures to ensure the quality and safety of nursing.

3, in-depth departments to urge the head nurse to arrange daily work. Focus on the patients who are newly recruited, transferred to hospital, before and after operation, critically ill, unable to take care of themselves and have the potential danger of medical disputes, supervise and inspect the implementation of nursing work, strengthen link quality control, and reduce the occurrence of nursing defects.

4. Organize new nurses to carry out pre-job training. Through training, they have established legal awareness, quality awareness and safety awareness, conscientiously observed various rules and regulations and operating procedures in their posts, and fulfilled the sacred duties of "angels of white medicine".

Sixth, strengthen quality management monitoring.

1, the nursing department timely revised and improved the quality standards and assessment items of all kinds of nursing documents according to the provincial nursing document writing norms, and scored strictly according to the standards in the inspection and assessment.

2. The management of washing, disinfection and storage, receiving and dispatching of sterile articles in the disinfection supply room has been strengthened, ensuring the quality of sterilized articles and medical safety.

3. Strengthen the management of hospital infection.

The year-end summary of hospital nursing department has passed, and the work of 20xx is coming to an end. Although there is no outstanding performance in one year's work, we have never had an accident with adverse effects. These are constantly developing, and we are greatly encouraged. As long as you do your ordinary work well, you will make a contribution to society!

With the further deepening of personnel system reform, under the leadership and support of hospital leaders, the nursing department focused on standardizing the writing of nursing documents and improving the legal concept of nursing staff; Strengthen supervision and management to ensure nursing safety; Strengthen the monitoring of nursing quality; Paying attention to the cultivation of nursing backbone has optimized the nursing team and improved the nursing technology and service quality. Nursing in the whole hospital has been steadily improved, and patients' satisfaction is high. The work of the nursing department is summarized as follows:

First, improve the quality of nursing and shape the hospital image.

Nurses are the earliest and closest workers who contact patients. The quality and image of nursing staff directly affect the image of the hospital.

1, standardize the dress of nursing staff, require civilized language and standardized telephone answering, so that the nursing staff can devote themselves to their work with the image of end-loading, kindness, kindness and generosity and full mental outlook, warmly receive patients with civilized and polite language, and provide satisfactory services for patients.

2. Continue to strengthen the consciousness of active service and implement the concept of "patient-centered", so that nurses can change their concepts, raise their awareness, meet patients' requirements in time, constantly improve their service attitude, improve the quality of nursing, and pay attention to nurse-patient communication, and change from simple responsible nursing to holistic nursing with humanized nursing as the core.

3. Strengthen the operation skills of nursing staff to satisfy patients.

Second, standardize the writing of nursing documents and strengthen the awareness of nursing legal system.

With the improvement of people's legal awareness and the promulgation of the new Regulations on Handling Medical Accidents, how to strengthen the legal system construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. This year, the nursing department formulated the Detailed Rules for the Writing of Nursing Documents in Hospitals in strict accordance with the requirements of the provincial health department, which made nurses more clear about the significance of writing nursing documents, standardized nurses' behavior, ensured nursing safety and improved nursing quality. It has accumulated valuable information for nursing scientific research and promoted the development of nursing discipline. A complete and objective nursing record provides a legal basis for proof and protects the legitimate rights and interests of both nurses and patients. It is clear how to write nursing documents well to meet the standard requirements. When organizing lectures, we summarized and analyzed the actual situation of nursing document writing in our hospital, and put forward corresponding countermeasures.

Third, strengthen supervision and management to ensure nursing safety.

1. Regularly supervise and inspect medical safety, focus on pre-holiday safety inspection, enhance medical staff's awareness of prevention, eliminate hidden dangers of accidents, and achieve the "four settings" of rescue drugs in the car: special personnel management, fixed-point placement, quantitative determination, and handover records. Rescue equipment should be repaired and maintained in time, and the functional status should be guaranteed for standby.

2. Newly hired nurses receive pre-job training. Through training, they can establish legal awareness, quality awareness and safety awareness, earnestly abide by various rules and regulations and operating procedures in their posts, and perform the sacred duties of "angels of white medicine".

3. The cleaning, disinfection and storage of sterile items in the operating room have been strengthened, ensuring the quality and medical safety of sterile items.

There are many problems in reality, which are the fruits of our continuous development.

Many practical problems are like this. I believe we can do it well. In fact, many things are verified in continuous development, and we think so, so we will keep working hard. I believe we will do well, because the nursing department of our hospital has been working hard and making continuous progress!

Year-end summary of hospital nursing department. Improving service quality and shaping hospital image.

Nurses are the earliest and closest workers who contact patients. The quality and image of nursing staff directly affect the image of the hospital.

1, the nursing department first started with the professional quality, organized and implemented it according to the "three basics" training plan formulated at the beginning of the year, insisted on conducting an operation and theory examination every quarter, and organized a business study and an operation technical training examination every month by the department, requiring everyone to pass the examination, and the results were recorded in personal files as the objective basis for personal assessment, thus forming an atmosphere of comparison, learning, catching up and helping, and cultivating a set of nursing staff with excellent business skills.

2, standardize the nursing staff dress, civilized language, answering the phone, let the nursing staff put into work with the image of end-loading, kindness, kindness and generosity and full mental outlook, warmly receive patients with civilized and polite language, and provide satisfactory services for patients.

3. Continue to strengthen the consciousness of active service and implement the concept of "patient-centered", so that nurses can change their concepts, raise their awareness, meet patients' requirements in time, constantly improve their service attitude, improve the quality of nursing service, and pay attention to nurse-patient communication, and change from simple responsible nursing to holistic nursing with humanized nursing as the core.

Second, rational use of human resources and comprehensive quantification of nursing work.

1, in order to optimize the responsibilities of each shift, make rational use of human resources, and guide all departments to implement scheduling, it is very reasonable and effective from the operation situation.

2. In the implementation of quantitative assessment, nursing staff actively participated in the new scheme, which enhanced the positive initiative of work and cultivated the spirit of being brave in dedication and loving the group.

Three, around the hospital work deployment, actively assist.

1, cooperate with the hospital to complete the appointment of the head nurse. Assist the head nurses in all subjects to successfully complete the handover work.

2, seriously study the hospital personnel system reform related articles.

Fourthly, standardize the writing of nursing documents and strengthen the consciousness of nursing legal system.

With the improvement of people's legal awareness and the promulgation of the new Regulations on Handling Medical Accidents, how to strengthen the legal system construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. This year, in strict accordance with the requirements of the provincial health department's nursing document writing standard, the nursing department formulated the Detailed Rules for the Implementation of Hospital Nursing Document Writing, and conducted training in different wards in the form of centralized teaching and learning, which made the nursing staff more clear about the significance of nursing document writing, standardized nurses' behavior, ensured nursing safety and improved nursing quality. It has accumulated valuable information for nursing scientific research and promoted the development of nursing discipline. A complete and objective nursing record provides a legal basis for proof and protects the legitimate rights and interests of both nurses and patients. How to write a good nursing document and meet the standard requirements is very clear. When organizing lectures, we summarized and analyzed the actual situation of nursing document writing in our hospital, and put forward corresponding countermeasures. In order to strengthen nurses to master the standard requirements as soon as possible, nurses in the whole hospital were organized to take theoretical examinations, and the qualified rate was 100.

Fifth, strengthen supervision and management to ensure nursing safety.

1. Regularly supervise and inspect medical safety, focus on pre-holiday safety inspection, enhance medical staff's awareness of prevention, eliminate hidden dangers of accidents, standardize the management of toxic and hemp drugs, realize the management of special personnel in the counter, and achieve the "four settings" of rescue drugs in the car: special personnel management, fixed-point placement, quantitative determination, and handover, with records. Rescue equipment should be repaired and maintained in time, and the functional status should be guaranteed for standby.

2. Insist on the head nurse's night rounds, supervise and inspect the nurses' on-the-job performance and job responsibilities, find out the deviations in nursing work in time, correct them in time, hold the head nurse's regular meeting every month, and formulate targeted and effective improvement measures to ensure the quality and safety of nursing.

3, in-depth departments to urge the head nurse to arrange daily work. Focus on the patients who are newly recruited, transferred to hospital, before and after operation, critically ill, unable to take care of themselves and have the potential danger of medical disputes, supervise and inspect the implementation of nursing work, strengthen link quality control, and reduce the occurrence of nursing defects.

4. Organize new nurses to carry out pre-job training. Through training, they have established legal awareness, quality awareness and safety awareness, conscientiously observed various rules and regulations and operating procedures in their posts, and fulfilled the sacred duties of "angels of white medicine". Manuscript. com

Sixth, strengthen quality management monitoring.

1, the nursing department timely revised and improved the quality standards and assessment items of all kinds of nursing documents according to the provincial nursing document writing norms, and scored strictly according to the standards in the inspection and assessment.

2. The management of washing, disinfection and storage, receiving and dispatching of sterile articles in the disinfection supply room has been strengthened, ensuring the quality of sterilized articles and medical safety.

3. Strengthen the management of hospital infection control, organize head nurses and nurses in the whole hospital to learn new disinfection technical specifications, methods and significance of environmental health monitoring, hospital infection control countermeasures and hospital infection management specifications, and incorporate them into the "three basics", year-end theoretical examination, aseptic technical operation and other contents. Incorporate into the usual nursing operation assessment. Through monthly quality inspection and nurses' overnight rounds, the implementation of nurses' disinfection work was inspected and assessed, with the focus on disposable sterile articles, aseptic technology and hygiene.

4. The completion of various nursing quality indicators: 1), the annual qualification rate of basic nursing reached 1002), and the annual qualification rate of specialist and first-class nursing reached 100. 3) The intact rate of first aid articles is 100. 4) The average score of nursing document writing was 99.57, and the qualified rate was 100. 5) The qualified rate of "three basics" assessment for nursing staff reached 100. 6), one person, one needle, one tube and one disinfection area, qualified rate 100. 7) The qualified rate of disinfection and sterilization of conventional instruments is 100. 8), disposable syringes, after blood transfusion (blood) destruction rate 100. 9) The number of bedsores per year is 0. Manuscript. com

Seven, pay attention to personnel training, optimize the nursing team.

1, strengthen nursing management training. Train head nurses and old head nurses who have not received pre-job training.

2, in order to improve the quality of nursing staff, optimize the nursing team, send backbone to go out to learn professional knowledge. This year, 6 nursing backbones and managers were selected to participate in various forms of professional knowledge and technical training classes. It is particularly worth mentioning that in May this year, 5 cases of heart bypass surgery and 14 cases of interventional surgery and postoperative care were completed with American experts, so that the patients recovered and were discharged from hospital, which won unanimous praise from all walks of life.

3. Continue to implement multi-channel academic training. By the end of this year, 1 16 people have obtained college nursing education and 7 people have obtained undergraduate nursing education.

4. The development of new business and new technology has been strengthened.

5. Complete the rotation of young nurses, pay attention to the improvement of basic theory and basic operation technology, so that young nurses can combine theory with practice and master multidisciplinary knowledge and ability.

6. Successfully complete all kinds of continuing education and training. Organize the nursing staff in the whole hospital to participate in the continuing education organized by the municipal nursing society, and the participation rate reached 100. Nursing rounds are made every month 1 time, and business rounds are made every month 1 time, and nursing staff are encouraged to publish scientific research papers.

7. Fully cultivate nurses' organizational participation. "5. 12" Nurses' Day held a number of activities with the theme of advocating humanized service, presenting new nurses' hats, performing nurses' etiquette and demonstrating nursing operation techniques. Nurses do their best to strengthen nursing knowledge, cultivate sentiment and enhance the sense of collectivism honor. Better contribute to hospital construction.

8. Standardize teaching and strengthen the teaching of interns in nursing schools.