How to return goods in JD.COM? COM？

The following answers come from Baidu experience for your reference.

I bought some things in JD.COM. What if I don't like it or want to apply for a refund? Let's share our experience with you.

First, search JD.COM on Baidu and open the webpage. You can scan the code to log in, or you can log in with an account. For example, click Account Login, enter the account name in the first text box as prompted, enter the password in the second box, and then click Login.

Clicking on my order at the top of the website will show what I bought, and click on the goods to be returned on the right to apply for after-sales.

Enter the return interface, continue to click the application button below the corresponding product, enter the single product interface, and click the return behind the service type below.

Drop-down interface, click the list box behind the submission reason, and select the return reason, such as seven days without reason.

Enter the problem of the product in the text box after the problem description. Anything with a red star in front is required.

Drop down again, confirm the information and click Modify to change the return method. If you choose to express to a third-party seller.

Then choose your own delivery address, customer's name and mobile phone number (be careful to be the same as in the order), and finally click OK to submit, showing that the submission is successful. After the review, a text message will be sent to send the return instructions. You can click on the progress tracking below the product at any time to check the progress.