Did the guests arrive on the same day?

Not necessarily. First, there is a time difference in the arrival of the account, so it is possible that the money in the bank card did not happen on the same day. Because of this time difference, the amounts may not match. Second, whether the cashier platform will charge a handling fee and deduct it directly from the middle, so the sales amount and account amount will not match.

You should consult the person who installed this system for you.

Version and model: Apple 12 ios4 Guest as Cloud 12.2.35

1. Turn power on and off.

Press the power button on the right side of the ordering machine to turn on the power. Press and hold the power button for three to five seconds, and the shutdown and restart options will appear on the screen. Select Shut Down to turn it off.

2. Post-processing methods of network disconnection and network recovery

If the network is disconnected, explain the situation to the customer first. Open the phone hotspot, then return to the main page to open the system settings, select WLAN to find your phone hotspot connection, return to the main page, click the avatar in the upper left corner, log out, and then click the avatar to log in again! Open Print Management, find the cashier, click Edit, and open "Select Print Bill/Number of Copies". Click the plus sign behind the consumption list! Just turn it into two You can order normally now. The printer will issue two receipts, one for the guests and one for the kitchen! After restoring the network, return to the main page, open the system settings, select WLAN to find the wireless network connection in the store, return to the main page and click the avatar in the upper left corner to log out, then click the avatar to log in again, open the print management, find the cashier, click Edit, and open "Select Print Bill/Number of Copies". Click the minus sign at the back of the consumption list! Just become one! Now restore the network, front desk and kitchen to issue tickets normally!

3. General menu settings

Find the set constant point at the bottom of the ordering page. After opening it, choose some meals that are sold quickly in the store and often ordered by guests.

4. Cash and one yard payment

After the guest orders, give cash and click cash to issue the ticket. Wechat or Alipay will open a yard to pay, and click checkout. Tell the guest to open the payment, let the guest show the QR code and scan the camera behind the ordering machine. If the guest pays by combining cash and WeChat, click the cashier to select cash and enter the amount of money given by the guest. Let the guests show the QR code of receipt and payment, and scan the camera to pay for the ticket!

5. Report print reconciliation

There are three lines in the upper left corner of the ordering page. Click and then select the report, find the collection statistics report, click Print, select only the total collection in the print content, and then print! According to the facts at that time,

Step 6 reissue the receipt

If the guest loses the receipt, click on the three lines in the upper left corner of the order page, select the order, find the corresponding single number, click Fill, and then select the consumption list to fill. If the receipt is lost in the kitchen, find the corresponding single number in the order and click to make up. Then choose a chef to fill the total order.