How to refund the plane ticket of China Southern Airlines?

After the user logs in, enter the reservation record option, select the reservation record that you want to refund, and then click I want to refund. After confirming the booking details, click OK to refund the ticket online. The refund fee will be deducted by China Southern E-commerce in accordance with relevant regulations, and the refund will be transferred to the original user's payment account. The specific arrival time depends on the bank settlement cycle.