What's the number for booking train tickets by telephone?

The national railway telephone booking number is area code +951515

Customer service telephone number: 1236

Process of booking train tickets by telephone:

1. Please make sure that the telephone signal and the call environment are good before making a call.

2. Find out the train number and time you need to buy, and you'd better reserve two sets of ticket purchase schemes for yourself, so that you can buy round-trip tickets under special circumstances.

3. In addition to being familiar with the telephone number, it is also necessary to know the telephone number of the local railway bureau for ticket purchase, so as to prevent the call from being blocked, and you can also get tickets smoothly by calling the telephone number of the local railway bureau for ticket purchase.

4. after the telephone booking is successful, you must write down the 9-digit order number and the deadline for ticket collection, so as to avoid the failure of the order and the inability to collect tickets. When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.

5. Remember to pick up the ticket within 24 hours after booking successfully. Telephone booking is only valid for 24 hours. After this time period, the ticket will automatically become invalid.

6. There are automatic ticket machines in the ticket office of the station, and you can pick up the tickets by yourself with the second-generation ID card.

Extended information

Frequently asked questions about telephone booking:

1. What tickets can I buy for telephone booking?

through telephone booking, you can purchase direct tickets, except for student tickets, disabled soldiers tickets and other tickets that require discount vouchers.

2. when can I book tickets by phone?

booking tickets by telephone for tickets within 4-3 days before driving (including the day of ticket purchase); The service time is from 6: to 23: every day.

3. What identification documents can I use when booking tickets by telephone?

when booking tickets by telephone, please enter a valid ID number. At present, four kinds of certificates are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the Mainland, mainland travel permit for taiwan residents and valid passport that can be used according to regulations.

4. when do I pay for the ticket when booking by telephone?

after the telephone booking is successful, please pay the fare when you pick up the ticket.

5. when do you pick up the tickets after booking by telephone?

after the telephone booking is successful, please pick up the ticket within the following time: if you book before 12 o'clock on the same day, the order will be kept until 12 o'clock the next day; If the reservation is made after 12 o'clock on the same day, the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.

6. Is there an extra charge for booking tickets by telephone?

when making a reservation call, the railway department does not charge any additional fees except the telephone charges charged by the telecom operators.

there is no service charge when exchanging tickets at the ticket window and automatic vending machine.

7. Can the tickets booked by telephone be inquired and paid on the 1236.cn website?

At present, the telephone booking system and the Internet ticketing system are independent of each other, and 1236.cn website does not provide telephone booking information inquiry, payment and other services for the time being.

Baidu Encyclopedia-Railway Ticket Reservation

China Railway 1236 official website-Telephone Booking