Why didn't glutinous rice network send me a text message after the payment was successful?

Hello! You need to check whether the purchased product supports refund first. If yes, please log in to your account, find the order you need to send the consumption code in My Glutinous Rice-My Orders-All Orders in the upper right corner, click the "Send" button, and follow the prompts. If you need other help, you can call the customer service phone number of glutinous rice official website at 4006-888-887, pay attention to Sina Weibo's "Nuomi Customer Service", join the official group of glutinous rice network 169875637, and contact the customer service of glutinous rice for consultation. Thank you for your support of glutinous rice network!