Will JD customer service call users using their mobile phone numbers?

No. Jingdong platform and platform merchants will not have orders stuck or invalid. Jingdong customer service staff will not notify order abnormalities through private mobile phone numbers or text messages, nor will they guide ATM transfers, QQ to provide refund links and other operations. If you complain about a third-party merchant on JD.com, you can go directly to the JD.com waiter and apply for the JD.com platform to intervene. If you want to directly call the manual customer service number, you can also find the JD.com platform’s JD.com complaint hotline through the JD.com platform’s official website. Like consumers, The customer service staff at the hotline indicate their problem, and JD.com will handle it next.