The seller has delivered the goods, but there is no logistics information for 3 days. Can I apply for a refund?

If the order status is seller's delivery, you can negotiate a partial/full refund with the seller. Log in to the Baby page I bought from Taobao to find the order, click Refund/Return, and select the service type and the reason for refund. The specific operation steps are as follows:

1, enter the account number and password to log in Taobao.

2. After entering the homepage, click on the treasure I bought from Taobao.

3. After entering the page, find the order and click Apply.

Extended data:

In the process of trading with the seller, if you need a refund if you encounter problems, you can operate in the following ways according to the order status:

1. The order is displayed as waiting for the buyer to pay.

You can cancel the order after consultation with the seller or ask the seller to close the transaction, or automatically close the transaction when the system times out.

2. The order shows that the buyer has paid.

You can negotiate with the seller, log in to my Taobao, find the order on the bought baby page, and click Refund Only in Refund/Return. If the seller can't be contacted or the seller doesn't apply for a refund, the system will automatically refund you 48 hours after the buyer applies for a refund.

The order shows that the seller has delivered the goods.

We have negotiated with the seller for a partial/full refund. You can log on to my Taobao to find the order on the bought baby page, click Refund/Return, and select the service type and the reason for refund.

4. The order shows success.

Within 15 days after receiving the goods, you can log in to my Taobao, find the order on the bought baby page, and click Apply for after-sales.

5. The order is displayed as a transaction.

This transaction status indicates that the transaction has ended and it is impossible to apply for a refund (the transaction may be closed because you photographed the goods but did not pay, and then the seller or the system closed the transaction; Or you have successfully applied for a refund, the money has been refunded, and the transaction is over)

References:

Taobao _ How to apply for a refund?