Help people buy tickets by railway 12306. Will others receive the text message?

Booking notification information will only be sent to the mobile phone and email address bound by the account used for ticket purchase, and will not be sent to the selected contact.

As telecom operators and e-mail service providers may lose information during processing, please use the booking inquiry function of China Railway Network to confirm the order status in time, and the transaction results such as ticket purchase, change, change and refund shall be subject to the order inquiry results.

Extended data:

12306.cn website refund method:

(1) If you haven't changed your paper ticket and it's not later than 30 minutes before driving, you can do it on the website of12306.cn.

(2) If you have exchanged paper tickets or within 30 minutes before driving, please bring the original valid ID card of the passenger used when purchasing tickets to the ticket window of the station; Please provide the order number (e+1 letter +8 digits) if the resident ID card cannot be read automatically or tickets can be purchased with other valid ID documents other than the resident ID card.

(3) If you use your resident ID card to purchase tickets and then go to the station to check in with your resident ID card, you will not leave the station by bus. Please confirm at the station and go through the formalities according to the regulations.

(4) If you get off the bus due to injury or the carrier's responsibility, please go to the next station according to the regulations with the travel record issued by the train conductor and the original valid identity certificate of the passenger used when purchasing tickets.

China Railway 12306- What should I do if I don't receive SMS or email notification after booking?

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