Can Didi drivers complain in the Ministry of Industry and Information Technology?

Didi drivers can complain in the Ministry of Industry and Information Technology, and they can call 1238 1 to complain about Didi's operation mode.

1238 1 is a public service telephone platform that provides foreign-related government information services in the name of the Ministry of Industry and Information Technology. It mainly accepts and handles public inquiries, suggestions and complaints about the relevant work of the Ministry of Industry and Information Technology by means of manual transportation and messages from the Minister's mailbox.

1238 1 All the existing service telephones of the Ministry of Industry and Information Technology will be integrated, and the "one-stop" service of the Ministry of Industry and Information Technology for grandpa's service telephone will be realized according to the principles of unified acceptance, responsibility handling, unified reply, unified supervision and unified evaluation.

Early warning SMS:

The system can automatically analyze and find potential victims by using big data, artificial intelligence and other technologies according to the numbers involved provided by public security organs, and send early warning messages to users at the first time through the short message port of 1238 1. It is suggested that users may face nine types of telecommunication network fraud cases, such as "loan", "single rebate", "impersonating public security law" and "killing pig board".

The system does not involve users' personal information, and has deployed protection measures such as anti-attack, anti-leakage and anti-theft.