What should I do if I lose my China Merchants Bank credit card?

If you lose your China Merchants Bank credit card, please follow the following three steps to recover:\x0d\Step one: Call immediately to report the loss or temporarily freeze it\x0d\ If you find that your credit card is missing, call China Merchants Bank immediately Call customer service to report the loss over the phone or freeze it temporarily so that the credit card cannot be used even if it is found by others\x0d\Step 2: Apply for a formal loss report\x0d\ Whether it is a loss report over the phone or a temporary freeze, it will only be valid for about 24 hours. If the cardholder still cannot find the credit card during this period, he or she must go to the nearest China Merchants Bank branch to apply for a formal credit card loss report within the validity period\x0d\. It should be noted that there is a fee for reporting the credit card loss, usually around 60 yuan\x0d\ When reporting a loss, the cardholder must fill out a loss reporting application form, submit his or her identity document for verification, and pay the loss reporting fee. If the cardholder finds the credit card after reporting the loss, the cardholder can cancel the loss report, but the loss reporting fee already paid is non-refundable\x0d\Step 3: Apply for a new card\x0d\ After the credit card is reported as lost, if the cardholder confirms that he cannot find the original credit card, he can apply for a new card from China Merchants Bank. The card number of the new credit card will be different from the original one. If the cardholder’s original credit card has been linked to something such as For automatic repayment of insurance premiums and other services, be sure to update the information in a timely manner