What if Ping An Bank doesn't pay more than 3,000 dozen dollars?

Ping An Bank can consider the following steps to solve the problem that more than 3,000 accounts cannot be paid:

1. Verify the transfer information: ensure that the correct payee account information is entered, including account number, name, bank, etc. The first step is to make sure there are no input errors.

2. Inquire about the transfer status: log in to your Ping An Bank online banking or mobile banking APP to inquire about the transfer record. Check the transmission status and confirm whether the transmission has been successfully completed. If the status shows success, but the payee has not received the payment, you may need to contact the payee's bank for further processing.

3. Contact Ping An Bank's customer service: If the transfer information is confirmed to be correct and the transfer status shows success, but the money has not yet arrived, it is recommended that you consult through Ping An Bank's customer service hotline, online customer service or the nearest counter. Provide transfer vouchers and related materials, explain the situation to the bank staff and seek their help to solve the problem.

4. Submit a complaint or investigation request: If the problem is still unresolved after contacting the customer service of the bank, you can submit a complaint or investigation request, usually through a written application, online complaint or going to the counter of the bank headquarters. The bank will investigate according to your application and try its best to solve the problem.