How to compensate for Pinduoduo's 72-hour non-delivery

If the order is not delivered within 72 hours after the delay in delivery, or the merchant independently admits that it is out of stock/refuses to deliver/requests to deliver at a higher price, it is considered as out of stock. After the buyer's complaint is established, the merchant should compensate the buyer by issuing red envelopes. Pinduoduo's new regulations clearly stipulate that merchants need to upload the logistics order number within 24 hours after the buyer pays. If the goods are not delivered within 48 hours, consumers can automatically get red envelopes.

1. How can I compensate for Pinduoduo's 72-hour non-delivery?

1. The new regulations of Pinduoduo clearly stipulate that merchants should upload the logistics order number within 24 hours after the buyer pays. If the goods are not delivered within 48 hours, consumers can automatically get red envelopes.

2. If the circumstances are serious and the buyer initiates a complaint, if the merchant fails to agree to compensation or reach an agreement with the buyer before Tmall decides that the complaint is established, in addition to paying compensation to the buyer, it will generally be deducted 1 point for each violation (the accumulated deduction within 30 days will not exceed 6 points).

3. If the order has not been delivered within 72 hours after the delay in delivery, or the merchant independently admits that it is out of stock/refuses to deliver/requests to deliver at a higher price, it is considered as out of stock. After the buyer's complaint is established, the merchant should compensate the buyer by issuing red envelopes.

Second, the consequences:

1, including overtime.

Overtime for soliciting parcels is one of the most serious problems, because Pinduoduo requires that the information of soliciting parcels must be updated within 24 hours after the order arrives. The overtime of soliciting packages is more than 24 hours, which may be judged as false delivery, will be punished and compensated, and will also affect the flow of shops.

2. The logistics update timed out.

It means that the logistics information is not updated within 48 hours during transportation, which will lead to abnormal logistics. If the abnormal rate of logistics service continues to be 5 times higher than the average level, the store will be subject to secondary restrictions and the goods will be downgraded.

If there are few overtime orders, don't worry too much, but some businesses will judge these orders as invalid, which will have a great impact on the newspaper activities.