How to minimize the contradiction between cooperation and individuality in the process of enterprise management?

Reducing interpersonal conflicts in enterprises depends on communication. Organizational communication is divided into formal communication and informal communication. Formal communication refers to meetings, documents and company websites. Informal communication refers to informal organizational (personal relationship, personal feelings) communication. No matter how to communicate, effective communication is valuable.

Interpersonal relationships or effective communication skills

There are thousands of ways of human behavior, just like human image, and there are never two repetitions. Living in this changeable social environment, we will meet all kinds of people in our lives. In order to survive and develop, we must learn to deal with all kinds of people. Remember, dislike is not equal to hatred; Not accepting is not hostility. It is necessary to establish an effective communication mechanism, try to look at problems from each other's perspective, tolerate each other, understand each other, and gradually establish a relationship of mutual trust.

Effective communication skills

In the process of communication management, we must be good at using nonverbal signals to pave the way for the effect of language. Sincere smiles, warm handshakes, attentive manners and respectful greetings can bring goodwill to each other and enliven the atmosphere of communication.

1, like each other

This is almost a tried-and-true lubricant for special effects communication. There is no one in this world who doesn't eat praise. Learning to praise will make any communication smooth.

2. Be good at listening. (1.) Overcome egocentricity: Don't always talk about yourself. (2) overcome self-righteousness: don't always want to be dominant. (3) Respect each other: Don't interrupt the conversation and let the other person finish. (4) Don't get excited: Don't rush to conclusions, don't rush to evaluate each other's views, don't rush to express suggestions, and don't have a heated argument because you disagree with each other. (5) Try not to listen and think about what he will say next. (6) Pay attention to some details: don't know things you shouldn't know, don't make small moves, don't be distracted, and don't mind the characteristics of others' speech.

3. Lighthearted humor is not only a ladder and springboard for harmonious dialogue, but also a panacea for solving conflicts, dilemmas and malicious provocations. Humor is a kind of wisdom that makes people laugh.

4, bare chest

Also known as undefended tactics, it aims to clearly show people to give up all defenses, be open-minded and treat others sincerely. Many non-verbal signals of human beings are for this purpose, such as saluting, shaking hands and bowing, to show the communicators that they have no weapons in their hands.

5. Seek common ground while reserving differences

Also known as the greatest common divisor tactic. Only when people find common ground can conflicts be resolved. No matter how far apart people's ideas are, they can always find commonalities. With commonness, there is a fulcrum to build a bridge of communication.

6. Simply put,

This is a shortcut to improve communication efficiency. It is a skill to be able to explain very complicated and profound truth in very popular language. The greatest feature of the master's language is that it is vivid and simple, easy to decode and therefore easy to understand.

7. Be helpful. Be kind to others and be friends. The core of goodness and righteousness is to help others.