How to check whether the pension has been paid?

Inquiries about whether pensions are issued can be made through official website or mobile app, calling customer service or going to the consultation window, or through payment channels such as banks or post offices.

1. Inquire through official website or mobile APP.

Social security departments and pension institutions in most areas have official websites or mobile apps to facilitate the public to inquire about relevant information. You can log in to the relevant website or download and install the APP, and follow the prompts to enter personal information, such as name, ID number and social security card number. , to inquire about the payment of pensions.

Second, call customer service or go to the consultation window.

If you are not familiar with the online inquiry operation, or encounter difficulties in the inquiry, you can call the customer service phone of the social security department or the pension payment institution and ask the staff about the pension payment. At the same time, you can also go to the on-site consultation window of relevant institutions to provide personal information to staff and inquire about pension payment.

Third, through distribution channels such as banks or post offices.

If your pension is paid through a bank or post office, you can provide personal information to the staff at the corresponding bank or post office outlets to inquire about the payment of pension. In addition, some banks also provide electronic channels such as online banking or mobile banking, which is convenient for you to check the payment of pensions at any time.

When inquiring about pension payment, please provide accurate personal information, and pay attention to protecting personal privacy and information security. At the same time, if you find that the pension is not paid on time or there are other abnormal conditions, please contact the relevant institutions in time to verify and deal with it.

To sum up:

Inquiries about whether pensions are issued can be made through official website or mobile app, calling customer service or going to the consultation window, or through payment channels such as banks or post offices. In the process of inquiry, you should provide accurate personal information and pay attention to protecting privacy. In case of any abnormal situation, you should contact relevant institutions for handling in time.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 16 stipulates:

Individuals who participate in the basic old-age insurance will receive the basic old-age pension on a monthly basis if they have paid a total of fifteen years when they reach the statutory retirement age. If an individual who participates in the basic old-age insurance dies due to illness or non-work, his survivors can receive funeral grants and pensions; Persons who have completely lost their ability to work due to illness or non-work-related disability before reaching the statutory retirement age can receive disability allowance. The required funds are paid from the basic old-age insurance fund.

People's Republic of China (PRC) social insurance law

Article 74 provides that:

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.