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How to report daily consumption
If you encounter regular consumption, you can take the following measures to report it:
Collect evidence: First of all, you need to collect evidence related to regular consumption, such as transaction records, SMS notifications, contracts, invoices, etc. This evidence will help you prove your rights.
Negotiate with the merchant: You can try to negotiate with the merchant to solve the problem. During the negotiation, you can put forward your requirements and solutions and try to reach an agreement acceptable to both parties.
Complain to the consumer association: If you think that the behavior of the merchant violates the laws and regulations on the protection of consumers' rights and interests, you can complain to the local consumer association. Consumers association will help you safeguard your rights and interests and coordinate to solve your problems.
Complain to the relevant regulatory authorities: If you think that the behavior of the business violates relevant laws and regulations, you can complain to the relevant regulatory authorities. These departments may investigate the behavior of merchants and take corresponding measures.
Seek legal aid: If you think your rights and interests have been seriously violated, you can seek legal aid. You can consult a lawyer, understand your rights and legal procedures, and take corresponding legal actions.
To sum up:
In case of regular consumption, we should act in time, collect evidence and negotiate with merchants to solve the problem. If negotiation fails, you can seek help from consumer associations, regulatory authorities or legal institutions to safeguard your legitimate rights and interests.
Legal basis:
The Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests stipulates: "Disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court. "
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