I received a message from 20 12 today.

1. Real-time telephone bill: the cost from the beginning of the billing cycle to the present. Generally, the billing cycle of mobile starts from 1 at the beginning of the month, because the billing and checkout of mobile are in monthly units, and the expenses incurred before the real settlement and checkout are called real-time phone bills.

2. Packages and fixed fees: such as GSM 88 yuan package, Internet package, SMS package, CRBT, caller ID, etc. , and fixed business expenses.

3. Internet access fee is the fee generated by Internet access. I wonder if you have a package, a traffic package. If there is, you shouldn't charge so much.

4. Concessions and exemptions are the money promised by mobile. For example, the XX package in the M-Zone includes how much traffic, how many minutes and how many text messages. Mobile is actually realized by opening corresponding packages, and the money of these packages is to be discounted.

Over.