Joke Collection Website - Public benefit messages - How long notice should I give for the cancellation of the bullet train?
How long notice should I give for the cancellation of the bullet train?
1. Under normal circumstances, the high-speed rail will be notified 1 to 2 days in advance.
2. However, it may also be notified on the same day, usually one or two hours in advance, and broadcast on the electronic screen of the railway station.
3. Due to weather delay, power failure and other reasons. 12306 Generally, a short message will be sent to passengers in advance to remind them to change or refund their tickets. The specific advance time is due to force majeure due to weather. Generally, after the outage, relevant notices will be issued in time through the news media, and passengers will be notified in the form of short messages in time.
4. In addition, passengers can log on to official website Railway to make their own inquiries. If the railway stops due to a fault, you can directly check the information of the station in official website, and timely refund or change the ticket in full.
High-speed rail refund time and handling fee:
1. If you don't change the paper ticket, you can call 12306 directly more than 2 hours before driving.
2. In less than 2 hours, or if the paper ticket has been changed, you can only go to the train station to apply for a refund before driving. The refund fee is 5% of the face value, with the lowest 2 yuan.
3. Go to the station window, and refund the ticket after driving for two hours in special circumstances. No matter where you bought the ticket, whether you booked it online, picked it up by phone, bought it at the station window, or bought it at the point of sale, you can (and only) refund it at the point of sale or the departure station.
4. Refund fees will not be deducted if the train is refunded more than 15 days (excluding 15 days) before departure; For departure more than 48 hours ago, the handling fee is 5%.
Legal basis:
Railway passenger transport rules
Article 30
If a passenger cannot take the bus according to the time, train number, car number, seat category and seat number recorded in the ticket due to his own reasons, or is refused transportation in accordance with these regulations, and the passenger requests a refund or change, it shall be handled in accordance with the agreement between the railway transportation enterprise and the passenger.
Article 31
Due to the reasons of railway transport enterprises or natural disasters, when passengers can't take the bus according to the time, train number, train number, seat and seat recorded in the ticket, the railway transport enterprise shall refund the ticket or transport the passengers by other trains or seats. When the rescheduled seat fare is higher than the original fare, the excess part will not be replenished; If the fare is lower than the original fare, the fare difference shall be refunded.
Under the circumstances specified in the preceding paragraph, railway transport enterprises shall not charge refund fees.
Article 43
When the line is interrupted and the train cannot continue to run, the railway transport enterprise shall properly arrange the blocked passengers and promptly announce the suspension and resumption of railway passenger transport-related business.
If the passenger asks for a certificate due to the interruption of the line, the railway transport enterprise shall provide it in time.
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