Sales skills of selling furniture

Understand each other's hobbies and psychology first, and then give suggestions according to customers' preferences.

Welcome etiquette

Pay attention to welcome etiquette. When we greet customers, we need to land on all fours, stand with our feet open, and naturally cross our hands and put them in front of our abdomen. Friendly expression, gentle smile, gentle tone, clearly pronounced welcome words, blurted out. At the same time, when we welcome guests, don't stand outside the door or furniture store, which will scare them away.

Observe customer types

Learn to observe. Not all customers who enter the furniture store come to buy furniture. There may be goal-oriented customers. This kind of customers usually ask you directly about the details of furniture, showing a desire to buy. It may also be a wandering customer. This kind of customers usually belong to killing time or hanging out. We should receive different customers in different ways.

Seize the reception opportunity

Seize the reception opportunity. When we judge the type of customers, we should actively and enthusiastically receive the target customers and accompany them during the reception. At the same time, you should keep your distance from the customer, observe her behavior from the corner of your eye, and give her appropriate space and time to enjoy the goods and display.

Product introduction

Do a good job in product introduction. This requires you to be familiar with products and be able to deal with customers with professional language and attitude. To introduce furniture, we should introduce the material, style, technology, size and even history of furniture. Of course, this requires us to read more product descriptions and know more about the production process of products.

Do a good job in marketing

Do a good job in marketing. When customers decide to buy, they usually care about the price. Therefore, you need to do your own marketing. We should also learn to listen to customers' opinions and communicate with them more. We should provide solutions from the customer's point of view and provide professional and responsible advice to customers.