China Mobile call transfer charging standards

China Mobile Call Transfer Charging Standards

"Transfer Call" can transfer all incoming calls to any phone number or speed dial code specified by you. When you set up a forwarded call, your phone stops ringing; all incoming calls ring to the new number.

To forward all incoming calls to a specific phone number, just enter 10# and then the phone number you want to forward the calls to. For example, 10#5551212. A voice prompt will be heard before dial tone returns: "Forward to [phone number]." As a reminder, if you pick up the phone receiver when the transfer is in effect, you will also hear this prompt before the dial tone.

To turn off call forwarding, enter 10##. You will hear a tone: "Call Forwarding Off."

Extended content:

Starting from December 1, 2012, China Mobile has implemented a "one-fee system" for call transfer charges. The specific tariff standards are as follows:

One , non-international and Hong Kong, Macao and Taiwan roaming, unconditional call transfer and conditional call transfer tariff standards:

Call forwarding to home location: 0.1 yuan/minute

Call forwarding to non-home location : 0.6 yuan/minute

2. When roaming internationally, Hong Kong, Macao and Taiwan, the call forwarding tariff standard:

1. Unconditional call forwarding:

The call is forwarded to the home address Location: 0.1 yuan/minute

Call transfer to non-home location: 0.6 yuan/minute

2. Conditional call transfer:

Roaming to the destination visited Roaming charges include roaming call charges from the visiting place to the forwarding place

Special Case 1: If the customer subscribes to the two-city one-number service, the call transfer fee will be charged based on the charging principle of the local number in the porting place. .

For example: For example, if a Nanjing customer subscribes to a two-city one-number porting service to Suzhou, and the call is transferred to a Nanjing local number, the call transfer fee will be charged according to the Suzhou call transfer fee to Nanjing. For example, if the call is transferred to a Suzhou For local numbers, call forwarding charges will apply.

Special case 2: If the customer has set up call forwarding, he will not enjoy the same city special discount.

For example: A call from Yancheng A number is transferred to Nanjing B number, and A number has roamed to Nanjing. If a local C number in Nanjing calls Yancheng A number, the normal long distance charges will be charged.

Whose bill will be deducted for call transfer?

Question 1: How to deduct charges for mobile phone call transfer? 1. Call transfer is also called incoming call transfer. It is a network function. If your phone cannot be answered or you do not want to answer the call, call transfer can transfer the incoming calls to other phone numbers, including: 1. Unconditionally transfer all incoming calls, regardless of the status of the mobile phone. All incoming calls are forwarded to a previously entered forwarding phone number. 2. Conditionally transfer incoming calls. When the called mobile phone is occupied and cannot be connected, the incoming call will be transferred to a pre-entered phone number. 3. Transfer classification, you can transfer incoming calls to different numbers according to the call type and current phone status.

2. If the call transfer function is set on that card, charges will be deducted from that card.

Call transfer charges are divided into communication charges and long-distance charges.

1. Billing principles for call forwarding charges

1. Basic fee principle for unconditional call forwarding. When unconditional call forwarding or unreachable call forwarding is set, when the calling customer A is in another province, The basic fee is charged at 0.10 yuan/minute; for example, the calling customer A’s call forwarding fee within the province is: 0.20 yuan/minute for China Mobile, 0.30 yuan/minute for mobile phone customers of China Unicom and China Telecom, and 0.36 yuan/minute for landline and PHS customers. ;

2. The basic fee for conditional call forwarding is set in principle. When no-answer call forwarding or busy call forwarding is set, and call forwarding party B is in another province, the basic fee is charged at 0.10 yuan/minute; call forwarding party B is in The basic fee for call forwarding within the province is: 0.20 yuan/minute for China Mobile, 0.30 yuan/minute for mobile phone customers of China Unicom and China Telecom, and 0.36 yuan/minute for landline and PHS;

2. Charge for long-distance call forwarding Principles

1. The unconditional long-distance charges for forwarding calls are based on the basic long-distance charges from the place of origin to the forwarding place.

2. Conditional call forwarding charges are based on basic charges, called roaming charges, and calling roaming charges.

Examples of tariffs:

1. Assume that unconditional and unreachable call forwarding are set and the call forwarding is within the province:

1. The call is forwarded to the mobile phone. 0.20 yuan/minute for mobile phones in the home area; 0.20 yuan/minute and 0.07 yuan/6 seconds for mobile phones transferred to other parts of the country.

2. Calls transferred to China Unicom and China Telecom mobile phones are transferred to the home China Unicom and China Telecom mobile phones for 0.30 yuan/minute; calls transferred to China Unicom and China Telecom mobile phones in other areas of the country are 0.30 yuan/minute and 0.07 yuan/6 seconds.

3. If transferred to a landline, PHS will be transferred to a landline in the home place, PHS 0.36 yuan/minute; if transferred to a landline in other areas of the country, PHS 0.36 yuan/minute, PHS 0.07 yuan/6 seconds.

2. Assume that call forwarding when busy or no answer is set, and you are roaming outside the province:

1. The call is forwarded to the mobile phone and transferred to the home or non-roaming mobile phone. : 0.10 yuan/minute called roaming fee; calling roaming fee; mobile phone transferred to roaming location: 0.10 yuan/minute called roaming fee;

2. Call transferred to China Unicom, China Telecom mobile phone transferred to home place Or non-roaming China Unicom and Telecom mobile phones: 0.10 yuan/minute called roaming fee; calling roaming fee; transferred to China Unicom and Telecom mobile phones in roaming area 0.10 yuan/minute called roaming fee;

3. Transfer to Fixed phone, PHS transfer to the home or non-roaming landline, PHS 0.10 yuan/minute called roaming fee, calling roaming fee; transferred to the roaming landline, PHS 0.10 yuan/minute called roaming fee

Question 2: Whose charges will be deducted for setting up call forwarding on your mobile phone? After setting up the transfer, if someone else calls you, the charges paid by others will be the same as if you had not set up the call transfer;

Your own mobile phone You need to pay 0.20 yuan/minute for this transfer;

If the destination machine you transfer to does not answer calls for free, you will also need to pay the usual answering fees.

In short, the calling party and the final receiving party each pay according to the normal charges. If there is a transfer in the middle, the transfer setting fee will be 0.20 yuan/minute.

Question 3: How to charge for call transfer? Most mobile phones have the function of call transfer, and users can set it up on their mobile phones at any time when needed. After the setting is completed, when your mobile phone is turned off, any incoming calls will be automatically transferred to your designated pager or local phone. This will not affect or delay your normal use, but also reduce the battery of your mobile phone. consumption, extending the standby time. However, some users mistakenly believe that setting call forwarding on their mobile phones can save their phone calls. In fact, this is not entirely true. Because according to the current call billing regulations of mobile phones, when a call to your mobile phone is automatically transferred, even though the mobile phone is not turned on, each transferred call is equivalent to one call on the mobile phone; each transfer to a local phone and use Answering the phone call and talking to the calling user is equivalent to using the mobile phone to talk, because the speech signal during the call has to pass through the wireless office where the mobile phone is located. Therefore, the above two situations will be counted according to the number and time of the mobile phone calls. TOLL.

Therefore, when you use a landline to answer calls transferred through mobile phone settings, you should pay attention to shorten the call time, because the call charges at this time are equivalent to the call charges you receive on your mobile phone. Do I need to pay for mobile phone calls when I transfer calls from a landline to a mobile phone? The program-controlled bureau where the fixed phone is located also has a call transfer function. Program-controlled phone users can also set up to automatically transfer incoming calls to their mobile phones when needed. However, when you transfer your landline phone call to a mobile phone, you still need to pay for the mobile phone call. The reason is the same as the previous situation, because the call signal you answer with your mobile phone still has to go through the wireless office where the mobile phone is located, and the call is still equivalent to a direct call. Use your mobile phone to talk.

Question 4: Should mobile phone call transfer charges be deducted from the transferred number or the original number? When calls from your mobile number are transferred to China Unicom’s number, the call transfer fee for your mobile number will be charged per minute. Because I am a customer service representative of China Unicom and I don’t know the charges of China Mobile

If your China Unicom number is charged in both directions, the called fee of your number package will be charged

Question 5: Call Are there any charges for transfer? The charges for call transfer vary from place to place. However, no matter where A sets the call transfer to B, other users who call A will have no impact and no additional charges except paying the normal charges for calling A. How A wants to transfer is only A's business and is transparent and invisible to outsiders. The specific charge for mobile call transfer here is that if A sets up the transfer, it will be charged according to normal circumstances plus the cost of A calling B. If B does not answer the call, then since A's call to B is unsuccessful, A will not be charged, and the call fee is 0 , of course there will be no charge for dialing A’s number. In short, no matter where A user sets A to be transferred, when others call A, they will only be charged the normal call charges for calling A. Then A himself has to pay for the call from A to the forwarding number B.

Question 6: How much is charged for call transfer? The call transfer function is a service provided by mobile companies. It is free to activate this service, and you will be charged after successful transfer.

After the call is connected, both the caller and the A number will be charged:

The caller will be charged according to the normal fee for dialing A,

The charging standard for A number is generally based on the normal call rate when A calls B. In some cities, it is charged on a per-time basis. You can find out clearly by calling the customer service number of China Mobile or China Unicom.

After setting the three return modes you mentioned earlier, you can check them in the call transfer on your mobile phone. They are all transferred to non-existent numbers, and it is impossible for other calls to be answered, so There is no charge, and this can be easily found in the call list on the mobile company's website.

If you want to implement the reject function, you must first enable the call transfer function

Question 7: Does call transfer cost money? Which number will pay the fee?

Call The cost of transfer is generally calculated like this.

The number you transferred is the mobile number 1 you mentioned will be charged for.

The charge for unconditional transfer from local to local is 0.1/cent. Machine No. 2 is charged according to the normal brand.

Also, this business does not adhere to brand restrictions.

The charge for unconditional transfer from local to overseas is 0.7/cent. Machine No. 2 is charged according to the normal brand.

Hope this helps

Question 8: Who charges for call transfer? Both card 1 and card 2 are charged

Unconditional and unavailable call forwarding: basic fee for call forwarding. Long distance fee from home to forwarding destination. Busy, no-answer call forwarding: basic fee for call forwarding from home to roaming destination. The basic long-distance fee for long-distance charges from the roaming location to the forwarding location is 0.2 yuan per minute for calls transferred to within-network calls, and 0.3 yuan per minute for calls transferred to inter-network users except for mobile phones. The home place here refers to the city where your mobile phone is connected to the network, the forwarding place refers to the place where the new number you transferred is connected to the network, and the storage place refers to the location after you leave the home place.

For example, assuming you are a Shanghai user,

1. In Shanghai, no matter which call is set to be forwarded to a friend's mobile phone in Shanghai, if your friend uses his If your mobile phone answers the transferred call, then your mobile phone transfer is successful. Assume that the call is answered for 5 minutes, then 0.2 yuan per minute * 5 minutes 0 = 1 yuan will be charged. Of course, if your friend answers the call on his mobile phone, it will also be charged. You will be charged accordingly according to the number of calls you receive.

That is to say, if you set up any call forwarding locally, as long as the call is forwarded successfully and answered, your mobile phone will charge 0.2 yuan per minute for intra-network calls and 0.3 yuan per minute for call forwarding between networks. Because you are transferring to a local phone, there are no long-distance charges in the above formula.

Question 9: Will there be any charges for transferring calls to a mobile phone? I just asked the customer service about this question yesterday~

I am using a telecom card. The rates may be different, but the deduction method should be the same~

The following is the customer service's original words:

Hello, it’s like this. For example, A calls B, and B sets the call transfer to C. If C answers the call at his home place, there is generally no charge. If C is not at his home place, specifically It is based on the package purchased by C; if they belong to the same place, B will be charged 0.1 yuan/minute.

Question 10: Is there any charge for call transfer? If the call is transferred to another mobile phone, if the call comes and the call is answered, both numbers will be charged.

2. Transfer number A to number B. When someone calls A’s number, B’s number will ring, but there is no charge at this time. Charges will only start after number B answers and the call is connected. The person who calls later and the A number will all be charged.

3. The caller is charged according to the normal fee when calling A. The charging standard for A number is generally the normal fee when A calls B.

Does China Mobile charge for call transfer?

There is no charge for the call transfer service, but the use of specific functions will require charges. Starting from September 1, 2017, the tariff The rules are as follows:

1. For non-international and Hong Kong, Macao and Taiwan roaming, the tariff standards for unconditional call transfer and conditional call transfer will be unified, and the "one-fee system" for call transfer charges will be implemented. The specific tariff standards are as follows: Call forwarding to domestic numbers: basic fee 0.1 yuan/minute.

2. When roaming internationally, Hong Kong, Macao and Taiwan, due to different technical implementation principles, the conditional call forwarding charges are different from those in domestic situations. The specific tariff standards are as follows:

Unconditional call forwarding: call forwarding to a domestic number: basic fee 0.1 yuan/minute.

Conditional call forwarding: the called roaming fee for the roaming destination + the calling roaming call fee from the roaming destination to the forwarding destination.

Extended information

1. The relationship between call transfer and SMS calling: Unconditional call forwarding and unreachable call forwarding conflict with SMS calling services. If you set call forwarding on busy and SMS calling at the same time, the system will activate SMS calling during the call, and call forwarding on busy cannot be implemented at the same time.

2. It is currently unavailable to set call forwarding to international and Hong Kong, Macao and Taiwan phones in domestic mode.

3. When setting call forwarding, you cannot set the call forwarding to 110, 120, 119, 122, or 10086.

4. The call transfer service does not support secondary call transfer.

China Mobile - Introduction to call forwarding service

China Mobile call forwarding setting method

Set call forwarding in the mobile phone menu.

Customers outside the intelligent network "Shenzhouxing" can press buttons on their mobile phones:

The details are as follows:

Transfer project registration operation cancel operation query operation

Unconditional transfer* *21*Phone number###21#*#21#Shut down or transfer without signal**62*Phone number###62#*#62#

Forward when busy**67*Phone number ###67#*#67#

No answer forward **61*Phone number###61#*#61#

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1. Business Introduction

Call transfer refers to the business in which customers transfer incoming calls to another phone, voice mailbox or mobile secretary desk. It is divided into: Unconditional call transfer: all incoming calls will be transferred to another phone, voice mailbox or mobile secretary desk. Calls are transferred to another phone, voicemail, or mobile secretary desk.

Conditional call forwarding: including busy call forwarding, no-answer call forwarding, unreachable call forwarding, etc. It means that when the customer is on a call, no one answers the call, the customer turns off the phone or is not in the network service area, the incoming call is automatically transferred to another phone, voicemail or mobile secretary desk.

2. Business opening scope

Open to all customers of the three major brands of GSM, M-Zone and Shenzhouxing, enabled by default.