Various hospitals-cleaners

Uncle s, the department cleaner, was hired for the second time. People from other places come to this city, all of whom are over 60 years old. It is said that they have no children, daughters and wives. A person is a lonely old man. Three years ago, I worked in a department, sending patients for examination. Because of deafness and poor Mandarin, it is difficult to understand the meaning of others' words. People get excited easily. When they speak, they are thick-skinned and loud. Talking to people is always like quarreling. It is easy for patients to understand that they have a bad attitude and have been criticized by patients. However, Corey thinks he is a lonely old man and needs to be taken care of. Besides, he is honest in his work and not lazy. So I never fired him. Later, after half a year, when the Chinese New Year approached, he quit his job and said that he had returned to his hometown.

? A year ago, all the cleaning work in the hospital was outsourced to a cleaning company. Six months ago, Uncle S was reassigned to the department as a cleaner. His voice is still loud and excitable, and he talks like a quarrel. Moreover, I don't know if it is stimulated, and the state of the whole person has completely changed. Although I am still not lazy at work, I always look angry and swear all day, looking a little crazy. In a quiet ward, he is always full of curses. Cleaning the bathroom in the ward: "It's smelly and dirty, and it doesn't flush when going to the toilet. It's disgusting. " When sweeping the floor: "I just cleaned it and it's dirty." What are these people doing? " Wipe the table: "Wipe the dirt every day and ask me to do it." Every day is doing and scolding. Ordinary patients and their families may think he is a little crazy and don't care about him. When he saw that no one was talking about him, he shouted and cursed even more. After the patient leaves the hospital, the hospital will send a text message to the patient's mobile phone for satisfaction evaluation, but the result is that many patients are not very satisfied with the hospital's service. The result after the investigation: the patient has no opinion on the doctors and nurses, and the dissatisfied result basically comes from the old man S. Corey has repeatedly reported this situation to the cleaning company and needs to be replaced. And the person in charge of the cleaning company can't help this old man S, because every time the person in charge talks to him about work, the old man S is extremely fragile and blx, saying, "You just look down on me. I am a lonely old man who was bullied alive by you. I work hard and am hard of hearing. Can't I speak loudly? You dog-eyed people look down on you ... "Your eyes are red and you are still crying and crying, like a worker who was exploited and bullied by capitalists in the old society. The dialogue will not be carried out, and eventually it will all go away. Corey can't ask for a new cleaner. Due to the consideration of labor cost, the salary offered by cleaning company is not high and it is impossible to recruit young and high-quality workers. If you change people, you may not even be able to do your job. The cleaning company invited by the hospital signed a contract, but it could not be changed in a short time.

? The hospital wants patients' satisfaction, and our medical care has become the scapegoat of Uncle S. Every month, we are required to rectify things that are not well evaluated by patients' satisfaction and rectify them. Uncle s still curses in the ward every day.

? Bay? mother