JD.COM couldn't log in and ask the historical consignee, but I don't remember what to do and what appeal was successful.

In JD.COM. Click Forgot Password, and then retrieve the password.

1, open a browser, then enter JD.COM, and then click Baidu button. Then click on the official website of JD.COM below.

2. In the interface that appears, click the "Please Login" button.

3. In the interface that appears, click the forgot password option.

4. In the interface that appears, then enter the mobile phone number and click Verify.

5. Verify according to the prompts.

6. Then click the Next button.

7. In the interface that appears, click "Use SMS verification code+consignee name".

8. Enter the mobile phone verification code and click the Next button.

9. Enter the name of the consignee and click Submit for authentication.

10, set a new password, and then click the submit button.

1 1. Finally, it can be set successfully.