How to send text messages to customer service

How to send a text message to 10086 manual customer service:

1. First open the "SMS" function on the main interface of the mobile phone.

2. After entering the text message page, select the write text message button on the upper right corner and click to enter the message writing interface.

3. Then write the recipient number 10086 in the recipient box below.

4. Enter the text message content "10086" in the information input box below and click the send button on the right.

5. Then select among the text messages replied by 10086.

Manual transfer method:

1. First dial "10086" on the mobile phone keyboard to contact China Mobile customer service.

⒉． In an area with China Mobile signal coverage, wait for the call to connect.

3. After the call is connected, wait for the electronic prompt tone to end and then directly press to switch to manual.

4. At this time, if the artificial intelligence is not busy, you can have a direct conversation. If it keeps saying that the artificial intelligence is busy and asks you to wait, you can wait for a while, or you can take the second method. If you need to consult about the package service, you can directly press "3" after dialing to enter the package service.

5. At this time, the customer service assigned by pressing the button is the customer service who handles the package service. Relatively speaking, the customer service is mainly responsible for this business, and you will not be kept waiting. A manual customer service will be connected soon. In the same way, if you are applying for broadband service, you can directly press "5" after connecting, and the same situation will occur.

6. The mobile customer service method is to directly dial 10086 and then press 0 to transfer to manual, or enter the corresponding business processing section and then press 0 to transfer to manual.