JD。 The homepage account of COM was used for a year and suddenly disappeared.

1. Please check that the login name and password are correct. If there is no problem with the login name and password, please contact the customer service staff directly to handle it for you.

2. Open the homepage of JD.COM, test whether it is banned, find the login option, and click Enter. Enter the account password in the login interface, and you will be prompted to be banned. According to the prompt, write a letter to the official unsealed email address in JD.COM, write down the details of the blocked email address in the email, indicating that it is necessary to unseal, and indicate the password of the blocked account, and then send it. Then wait for JD.COM to review it and unseal it when the unsealing conditions are met.