How to complain about poor service attitude of banks?

How to complain about the service attitude of domestic bank staff?

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How to complain about poor service attitude of banks?

Dialing the number 12378 is the most effective. Call the bank insurance consumer complaint hotline 12378 to complain about the bank.

If you are not satisfied with customer service and banking business, you can choose to call the bank and then find the corresponding acceptance department according to the voice prompt.

China Industrial and Commercial Bank; Agricultural bank; Bank of China; China Construction Bank; Bank of communications; Shanghai Pudong Development Bank; Industrial Bank; Everbright Bank; Minsheng Bank; CITIC Bank; China Merchants Bank; Postal savings.

Industrial and Commercial Bank of China:

According to national laws and regulations, raise social funds through domestic and foreign financing activities, strengthen the management of credit funds, support enterprise production and technological transformation, and serve China's economic construction.

Bank of China:

The business scope covers commercial banks, investment banks, insurance and aviation leasing, providing financial services to individuals and corporate customers around the world.

Agricultural Bank of China:

Committed to building a first-class modern commercial bank oriented to "agriculture, rural areas and farmers", urban-rural linkage, integration into the international community and diversified services.

China Construction Bank:

The main business includes credit fund loans, residents' savings deposits, foreign exchange business, credit card business, policy-based housing reform finance and personal housing mortgage loans.

Bank of Communications:

The business scope covers commercial banks, investment banks, securities, trusts, financial leasing, fund management, insurance and offshore financial services.

China National Development Bank:

Play the role of the main bank in the long-term financing field in the construction of major infrastructure, basic industries, pillar industries and supporting projects that are related to the lifeline of national economic development.

The Export-Import Bank of China:

Implement the national industrial policy, foreign trade policy, financial policy and foreign policy, and provide policy financial support for expanding the export of China's mechanical and electrical products, complete sets of equipment and high-tech products, promoting enterprises with comparative advantages to undertake overseas contracted projects and overseas investment, and promoting the development of foreign relations and international economic and trade cooperation.

China Agricultural Development Bank:

In accordance with national laws, regulations, principles and policies, on the basis of national credit, raise funds, undertake agricultural policy financial business stipulated by the state, and allocate financial funds for supporting agriculture as an agent to serve the development of agriculture and rural economy.

Bank responsibility:

Act as a credit intermediary between enterprises. Credit intermediary is to absorb people's money into their own banks in the form of deposits, and then distribute the money to enterprises in the form of loans, and combine the rich with those who need money through intermediaries.

Act as a payment intermediary between enterprises. When doing business between enterprises, it is best to pay in one hand and deliver in the other, but there are thousands of enterprises in Qian Qian, which are not engaged in the same field. Now all economic activities are settled by bank transfer, which can successfully pay money and complete the circulation of goods.

Convert monetary income and savings into capital. This function is the deepening of the second function. A penny may not have much effect, but many people put a penny in the bank, and the bank will become tens of thousands, hundreds of thousands or even tens of millions, which can help an enterprise achieve great things and become capital, thus developing production.

How to complain about the poor service attitude of bank staff in China?

I'm sorry I didn't bring you satisfactory service. Bank of China will try its best to provide you with quality services. Please call the customer service hotline of China Bank at 95566 or the customer service hotline of credit card at 4006695566 to contact the manual service to reflect your situation.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GOAPP to handle related business.

How to complain about the poor attitude of bank staff

The most ruthless way to complain about banks

In recent years, with the development of financial industry, people's requirements for banks have become more and more strict. When encountering problems such as poor service attitude of banks and unreasonable charges for financial products, people will get complaints and complain about banks.

The most ruthless way to complain about banks 1

First, the bank's internal complaint telephone number

If you are not satisfied with customer service and banking business, you can choose to call the bank and then find the corresponding acceptance department according to the voice prompt.

China Industrial and Commercial Bank; Agricultural bank; Bank of China; China Construction Bank; Bank of communications; Shanghai Pudong Development Bank; Industrial Bank; Everbright Bank; Minsheng Bank; CITIC Bank; China Merchants Bank; postal savings

Second, the local banking regulatory bureau is the most complete complaint process of the CBRC: telephone alone is not enough!

Every region has a special CBRC, which is the local agency of the banking industry. If you have corresponding problems to report complaints, you can also search for the banking regulatory bureau of the province on Baidu, find the complaint phone number, or leave a message or email to report.

Three. China Banking Regulatory Commission (short for China Banking Regulatory Commission)

If you are not satisfied with the handling of the complaint by the bank, or if the bank fails to give a final reply within the agreed time after receiving the complaint, you can complain to the CBRC.

The CBRC does not have a telephone complaint, but can make a written complaint, and explain in detail the incident and nature of the complaint, the complainant's name and contact information.

Fourth, collect complaints.

Gathering complaints is the largest public service platform for online media consumption complaints in China, and it will be exposed and used to some extent. You can leave a message directly on the gathering complaint, write down the reporting unit, the invitation, the evidence, leave your name and phone number, and someone will deal with it one after another.

Verb (abbreviation for verb) Media Weibo

Events that need to report complaints can be edited and published in Weibo or directly sent to media people, which may attract attention and solve related problems.

The most ruthless way to complain about banks 2

There are four effective ways to complain about banks:

Regional headquarters, local headquarters, head office and CBRC

Complain to the head office first, and the national head office will record it, and then contact the branch president directly to understand the situation. There will be a time difference of about one or two days. Before contacting the branch, the head office may complain to the regional branch or municipal head office where the bank is located.

Then the regional branch and the head office management center contact the branch president, and the national head office+municipal head office+regional head office contact the president at the same time. At this time, national, municipal and district branches have to contact at the same time, and basically have to pay attention to it.

The last killer is to go directly to the CBRC, keep the photos, recordings and other evidence at that time, copy the USB flash drive, write a paper complaint letter in real name and mail it to the CBRC. Once verified, the president and teller of the branch will be punished directly for their performance in the current month or year.

Some people will say, why not go directly to the CBRC? You must go to the bank to handle business, the fundamental purpose is to solve the problem, which is the final result you want to achieve. There is no need to lead people to death. After all, be a man and stay out of it, so that we can meet again in the future.

The most ruthless way to complain about banks 3

1. There will be calls to collect overdue credit cards. However, if you encounter illegal collection, or want to negotiate with the bank for installment, the bank will not agree. You can call the CBRC complaint hotline 12378 for help.

This is a lucky phone call. If no one answers, you can do your own thing and put it aside to make a circular call. If you encounter insurance fraud and the insurance company violates the rules, you can also call this number.

Second, the collection will warn you or send you a simulated text message. You're being sued. Don't lose your temper at this time. I have shared how to tell whether you are really being sued before. You can learn about it and have a look. Today, I will say it again. You can also call the court system public service hotline 12368 to check the authenticity. Don't always listen to Xiao Cui's text messages and phone calls to scare yourself.

3. What should I do if I am really sued and have no money to hire a lawyer and want to seek free legal help? Call the hotline of 12348 Legal Aid Center for free consultation. Those who meet the requirements can also apply for a lawyer to help you with the lawsuit for free.

4. If someone infringes on your reputation, privacy and other legitimate rights and interests, such as personal information being leaked online, you can call the report hotline 12377 as long as you see illegal or bad information on the Internet, including fraud, infringement, rumor, gambling, etc.

5. If you encounter spam such as frequent harassment or unbearable content, you can call 010-1network bad and spam report acceptance center whether you receive it through website, email, telephone, SMS or fax.

6. If you encounter frequent telephone harassment or illegal SMS collection, you can also call 1238 1 to the bad information reporting hotline of the Ministry of Industry and Information Technology.

7. If I go to your home or work without your permission, I can directly refuse to communicate if the other party can't produce relevant entrustment materials and identity information. If I still pester you and even cause some harm to you and the surrounding area, I can call the police directly at 1 10.

The attitude of the bank staff is too bad. How to complain?

Hahaha, the service of ICBC here is also super poor ~

If his attitude towards you is really bad, you can remember his job number and call 95588 to complain. This call is directly connected to the service office in your province, not local, so this is still valid. You left a message on the phone asking for a reasonable explanation. Don't think this phone is useless, but it is really useful. The bank counter staff will be deducted from their wages and bonuses every time they are complained. If you are complained more than three times in a month, you will lose more than half of your job. It's hard to stay in the bank. Even if you can continue to do it, you won't be promoted. Now the benefits of banks are so good that many people want to enter banks. He won't wait for many people to do it.

Or you can directly ask to see his supervisor or even the president. If necessary, you can take your mobile phone and record the service attitude of ICBC staff and put it online. Of course, you ask to see the supervisor or the president. As a leader, they will definitely help their subordinates. At this time, you can say that you want to put the recorded video online to show others the service attitude of ICBC, or you can say that you want to complain to the banking regulatory bureau because.

These are all taught by my classmates who work in the bank. Basically, I seldom work in a bank, so I haven't practiced these tricks ~

Bank staff have a bad attitude, how to complain?

First of all, before you complain, you should write down his name, job number and business outlet, preferably by means of video recording, and prepare the content of your complaint, preferably in writing, the more detailed the better. Next, choose the appropriate complaint channel. Usually, you can complain through the following channels. If you encounter poor service at the outlet, you can complain directly to the lobby manager or the manager on duty and the president. I guess it is most effective to complain to the president, but I'm not sure if I can meet the president. Complain in the bank suggestion box. At present, bank outlets basically have suggestion boxes. If you are not satisfied with the service attitude of the bank staff, you can put your complaint in the suggestion box. Remember to leave your contact information in the complaint so that the bank can contact you.

1. Complaint means that a person whose rights and interests have been violated has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the organizations involved have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed. Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.

2. Consumer complaints can be made by telephone, letter, interview or Internet. But no matter what form it takes, the following contents must be made clear: First, the basic situation of the complainant. That is, the complainant's name, gender, contact address, contact telephone number, postal code, etc. The second is the basic situation of the respondents. That is, the name, address and telephone number of the defendant. The third is the time, brand, origin, specification, quantity and price of the goods purchased. The fourth is the specific situation of the damage, the time to find the problem and the process of negotiation with the operator. Fifth, shopping vouchers, warranty cards, copies of agreements, etc.

3. Quote and explanation. Petitions and complaints. "Biography of Wei Shouchuan in the Northern Qi Dynasty": "It is unfair to say that history was gathered in Shangshu Province and discussed with the descendants of various families. More than 100 people complained before and after." Biography of Tang Chen and Xiao Xifu in the New Five Dynasties: "Those who are wronged in prison cannot win the discipline. When the letter came out, there were complaints. " Express surrender. Act II of Xu Dishan's Murderer: "It turns out that the murderer is your page. Since you have filed a complaint, you have the right to be exempted from punishment.