Samsung SMS can't receive the picture, so it needs to be downloaded. The network is good, but you can't download pictures, view them, and have no thumbnails.

According to your description, I suggest you try the operation according to the following steps:

1. Turn on the data switch of the mobile phone (the top curtain pulls down the data to light up/enter the settings of the mobile phone-wireless and network-mobile network-tick with data packet).

2. Open phone settings-wireless and network-mobile network-access point name-menu-reset to default settings.

3. Send a new color message after successful setting (the previous MMS may not be received normally due to network or time problems).

4. Try to replace another SIM card.

5. If you can't send and receive MMS normally, please back up your mobile phone data (phone book, information, multimedia files, etc.). ) and restore the phone to the original settings-privacy-restore the original settings). If the problem still cannot be solved, you need to send the mobile phone to the nearest service center for testing. For specific questions about the service center, please click the following link:.

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