What does it mean to be collected by others?

Generally refers to express delivery. In this case, someone should sign for the express delivery for you. You can call the courier to confirm.

If the courier has not been received, you can try the following methods to indicate that someone else is collecting it:

1, contact the courier to ask what's going on.

2. Who is responsible for the damage and loss of the courier at the collection point?

3. This year's "Double 1 1", Miss Zhang, a citizen, placed an order crazily and has received 66 packages one after another. Miss Zhang said that there are not a few "hands-chopping people" like her in the community, and the cabinets brought by her are simply not enough, and big parcels can't be put down. When I'm not at home during the day, I can't catch up with the courier's time, so I can only choose to pick it up at the collection point.

There are five collection points near Miss Zhang's residential area, and the ways to get things are different. For example, the dry cleaner will ask you for your address and mobile phone number first, and then the boss will find the package himself. At the grocery store, he will look for the package in the express pile and then register his name and mobile phone number. In the intermediary, the courier will first write the courier information in a notebook.

After finding the package, find your name in the notebook and sign it. Miss Zhang said that the latter two methods are very likely to be impersonated, because even if the mobile phone number is registered, the boss will not verify it. It can be said that express delivery can be easily taken away without any vouchers.

After the double 1 1, the express delivery surged, and Miss Zhang also expressed concern. Although the collection point is very convenient, who will be responsible if the courier is damaged or lost?

Yesterday, the reporter saw in a small supermarket in a neighborhood near Jinsha that the supermarket specially opened a room for stacking express parcels. The reporter tried to turn out these couriers, but the supermarket staff did not ask or stop them. According to the reporter's observation, supermarkets can receive express delivery at will, and there is no need to register confirmation information.

In another small supermarket nearby, the reporter also saw many express parcels, but the difference is that when picking up the goods in the store, the recipient needs to record his express order number, name and phone number in a register, and the boss can check the information on the express, and then let the other party take the express.

Manager Xiao said that under normal circumstances, the daily receiving volume is around 100, and it will reach two or three hundred in these days.

When the reporter asked whether the piece was fraudulently used or lost, Kobayashi repeatedly denied that he would register the information and sign it after receiving it, and we would return the receipt to the courier. Moreover, our store is only aimed at this community, and we all know many people who often come to pick up the pieces. All familiar faces, no imposters.

What if the package is damaged? In this regard, Kobayashi said that it will be checked when it is received. If there is a problem in the collection, the public can claim directly from the courier company. If it is lost or damaged in his shop, the small supermarket will pay for it.

Express statement

The courier company pays the collection point of 0.5 yuan for each package.

In a residential area in Chengdu, couriers shuttle from time to time. Li Shifu, the courier, told the Tianfu Morning Post reporter that he usually comes to the community once every morning and afternoon, but these days, the volume is large, and it will increase to 3-4 times a day.

There are only two pick-up cabinets in the community, and many office workers can't pick up the pieces in time, so many couriers have to go to the collection point. Recently, our time is also very tight. We have to deliver so many packages every day that we have no time to wait for the free time with our own cabinets.

According to Li Shifu, the collection point will collect the 0.5 yuan of each package from the courier company. If we sign for these, we will give them to the collection point, and we only accept receipts. However, Li Shifu also said that after delivery, he would send a text message to tell customers where to pick up the courier, but some customers would specifically ask not to put the collection point.

After the courier is placed at the collection point, it is very common for the website to display "I sign for it", but it will inevitably encounter some troubles. For example, if the package is damaged, the courier will help sign for it. How to negotiate with the seller?

Li Shifu said that because some people raised these questions about express delivery, they didn't let the collection point go for some time, and some supermarkets were afraid of taking responsibility and didn't want to collect express delivery. However, due to the strong demand of most people, the collection service is now resumed.

Lawyer reminds

Choosing a point of sale is risky, controversial, time-consuming and costly.

Who is responsible for the loss or damage of the courier? Tianfu Morning Post reporter consulted lawyer Feng of a law firm in Chengdu.

Lawyer Feng said that whether the buyer of the collection point is authorized to receive the courier or the neighbor receives it in good faith, he has the obligation to keep it after receiving the courier, and should verify the identity of the consignee. If he fails to fulfill this obligation, he should bear the corresponding liability for the loss of the courier.

In addition, according to industry laws, express delivery should be delivered to the recipient, signed by the recipient or verified by the recipient to be qualified for collection. Otherwise, the courier company should also bear the corresponding liability for the loss of the unsigned courier. Many couriers refuse to sign for it and leave it directly at the collection point, which is obviously irresponsible.

Lawyer Feng said that when choosing a collection point, the courier company should fully consider legal risks in addition to convenience and other factors. He suggested that in order to avoid disputes, the courier company should sign a formal agency contract with the collection point, and try to cooperate with the chain organization with repayment ability to avoid risks to the greatest extent.

For the owners, although the collection point is of great responsibility, once a dispute occurs, it will take a long time and cost to successfully safeguard rights, and the result may not be so ideal.

Therefore, he reminded everyone that it is best to sign for the express delivery yourself, or ask your family to sign for it. When you need to ask someone to collect it, you must choose a regular collection point.

Source of the above content: Sichuan Provincial People's Government-Community Collection Express. Many lawyers remind: sign for it yourself or get it from your family.